Field Quality Manager
上海励珂企业管理咨询有限公司
- 公司规模:少于50人
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2013-09-04
- 工作地点:北京
- 招聘人数:1
- 工作经验:八年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:质量管理/测试经理(QA/QC经理)
职位描述
As a leader of Field Quality Engineering group, need managing FQE mainland group and provide on-site service to customers regarding product quality issues, Customer application concerns. Initiative to understand customer needs and proactive involvement on customer application to support customer’s success. Help in collecting relevant information regarding product quality and reliability performance at customer side, understanding the performance trends at customer side. Delight customers through driving continuous improvement internally and providing prompt and professional customer quality support.
1. Managing FQE group and provide serve as the main contact window from customer for all quality and reliability questions and inquiries.
2. Provide on-site Support / coordinate analysis of failure parts reported by customers
3. Actively approach to customers and provide prompt response / service to customers
4. Be on the lookout of IP (Intellectual Property) while dealing with customer quality issues / queries.
5. Collect quality performance at customer side, capable to summarize the major issues, perform regular analysis of customer return info, and communicate to internal team including R&D if needed for lessons learned upon customer return analysis and area for improvement and drive for continuous improvement.
6. Team performance management and budget etc
§ Bachelor degree plus 10 years working experience in electronics, semiconductor or automotive manufacturing related industry. Acoustic, SMT experience is preferred
§ Quality Knowledge of ISO9000 standards and 6 Sigma.
§ Strong analytical and problem solving skills.
§ Ability to work fully proficient and independently; self-directed and motivated; quality oriented.
§ Strong leadership and Management skill; strong interpersonal skills.
§ Strong communication and decision making skills. Good spoken and written English ability
§ Ability to work under stress
§ Travel upon business needs
§ Strong PC skills, with windows based environments, word processing, spreadsheets, databases
1. Managing FQE group and provide serve as the main contact window from customer for all quality and reliability questions and inquiries.
2. Provide on-site Support / coordinate analysis of failure parts reported by customers
3. Actively approach to customers and provide prompt response / service to customers
4. Be on the lookout of IP (Intellectual Property) while dealing with customer quality issues / queries.
5. Collect quality performance at customer side, capable to summarize the major issues, perform regular analysis of customer return info, and communicate to internal team including R&D if needed for lessons learned upon customer return analysis and area for improvement and drive for continuous improvement.
6. Team performance management and budget etc
§ Bachelor degree plus 10 years working experience in electronics, semiconductor or automotive manufacturing related industry. Acoustic, SMT experience is preferred
§ Quality Knowledge of ISO9000 standards and 6 Sigma.
§ Strong analytical and problem solving skills.
§ Ability to work fully proficient and independently; self-directed and motivated; quality oriented.
§ Strong leadership and Management skill; strong interpersonal skills.
§ Strong communication and decision making skills. Good spoken and written English ability
§ Ability to work under stress
§ Travel upon business needs
§ Strong PC skills, with windows based environments, word processing, spreadsheets, databases
公司介绍
贝菱咨询致力于为客户提供高效和专业的人力资源服务。公司拥有多位大型跨国企业工作经历或专业人力资源服务的顾问。我们的顾问团队给客户提供他们所擅长的领域的行业和专业经验。成立至今,成功为多家跨国性企业和中国企业提供人力资源解决方案和招聘策略方案。
我们为客户提供定制的独特的服务方案使客户和我们的合作能够获得高效的投资回报。
我们为客户提供定制的独特的服务方案使客户和我们的合作能够获得高效的投资回报。
联系方式
- 公司地址:虹桥路808号加华商务中心A8栋7楼669室
- 邮政编码:200030