Senior IT Support Engineer(职位编号：MCSB2013001A)
恩赐电脑系统(北京)有限公司
- 公司规模：150-500人
- 公司性质：外资(非欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2013-11-16
- 工作地点：北京-朝阳区
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：硬件工程师 信息技术经理/主管
职位描述
Group: Infrastructure Outsourcing
Team: Local Technology Support
Job Title: Local Technology Support Technologist
Region: APAC
Work Force: Services
Location: Beijing - China
Role Description:
岗位职责：
- The Technology Support person is responsible for a member of greater China PC team, responsible for Airbus internal IT technology support.
- Provides technical support to Airbus internal Helpdesk Team.
- Collaborating with relevant teams to perform various testing tasks.
- Resolves reported problems related to hardware, operating systems, and configuration issues through troubleshooting and research. Prioritizes and updates problem status information.
- Maintains data integrity and security for PC environment.
- Performs installations, upgrades and backups as requested/necessary
- Maintains the company IT assets on the asset management system
- Supports and troubleshoots basic problems for servers, network , client connectivity
- Supports and troubleshoots problems related with PC including MS Windows, Office and its component(Windows Networking, TCP/IP), H/W, S/W etc
Reporting Lines: Airbus Greater China PC Group Lead
Skills Requirements：
资质要求：
- Fluent English, both writing and speaking
- University degree or equivalent experience in technical support environment
- 3-5 year experience with local office support operations, data communications, basic networking operations and hardware/software support (preferred)
- Microsoft operating systems and applications is necessary.
- Computer and peripheral hardware
- Local Network Administrator (Cisco products) (added advantage)
- Windows File Server/AD
- Familiarity with a variety of computers, operating systems, and client/server technologies (ideally platforms used by the firm)
Additional skills:
附加技能：
- Well developed interpersonal, communication skills
- Having service mind and client service attitude
- Proficient problem solving and analytical skills
- Aptitude to multitask workloads
Team: Local Technology Support
Job Title: Local Technology Support Technologist
Region: APAC
Work Force: Services
Location: Beijing - China
Role Description:
岗位职责：
- The Technology Support person is responsible for a member of greater China PC team, responsible for Airbus internal IT technology support.
- Provides technical support to Airbus internal Helpdesk Team.
- Collaborating with relevant teams to perform various testing tasks.
- Resolves reported problems related to hardware, operating systems, and configuration issues through troubleshooting and research. Prioritizes and updates problem status information.
- Maintains data integrity and security for PC environment.
- Performs installations, upgrades and backups as requested/necessary
- Maintains the company IT assets on the asset management system
- Supports and troubleshoots basic problems for servers, network , client connectivity
- Supports and troubleshoots problems related with PC including MS Windows, Office and its component(Windows Networking, TCP/IP), H/W, S/W etc
Reporting Lines: Airbus Greater China PC Group Lead
Skills Requirements：
资质要求：
- Fluent English, both writing and speaking
- University degree or equivalent experience in technical support environment
- 3-5 year experience with local office support operations, data communications, basic networking operations and hardware/software support (preferred)
- Microsoft operating systems and applications is necessary.
- Computer and peripheral hardware
- Local Network Administrator (Cisco products) (added advantage)
- Windows File Server/AD
- Familiarity with a variety of computers, operating systems, and client/server technologies (ideally platforms used by the firm)
Additional skills:
附加技能：
- Well developed interpersonal, communication skills
- Having service mind and client service attitude
- Proficient problem solving and analytical skills
- Aptitude to multitask workloads
公司介绍
MCSB is a one of fastest growing IT consulting, technology services and outsourcing company. With many years experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, MCSB collaborates with clients in Malaysia, Singapore and Great China to help them become high-performance businesses. Our dedicated workforce of more than 200 IT professionals in 8 offices strives to exceed our client expectation.
MCSB has conducted business in Greater China for more than 20 years. Today, it has approximately 350 people working in Greater China and Singapore, Malaysia. With a proven track record, MCSB is focused on leveraging local best practices and successes, and is dedicated to delivering premium client value and results. MCSB helps clients define strategy, streamline business processes, integrate systems, promote innovation and enhance overall competitive advantage to ultimately attain high performance.
If you have them, we have abundant opportunities for you to excel. With the support of some of the best talents in your team, what you want to achieve is limited only by your imagination. In other words, the sky's the limit for you to innovate.
For more information about MCSB, Please visit our website www.mcsb.com
MCSB has conducted business in Greater China for more than 20 years. Today, it has approximately 350 people working in Greater China and Singapore, Malaysia. With a proven track record, MCSB is focused on leveraging local best practices and successes, and is dedicated to delivering premium client value and results. MCSB helps clients define strategy, streamline business processes, integrate systems, promote innovation and enhance overall competitive advantage to ultimately attain high performance.
If you have them, we have abundant opportunities for you to excel. With the support of some of the best talents in your team, what you want to achieve is limited only by your imagination. In other words, the sky's the limit for you to innovate.
For more information about MCSB, Please visit our website www.mcsb.com