北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京技术支持/维护工程师招聘

双语(英文/中文)网络运营中心技术支撐(职位编号:04)

艾玛图信息技术咨询(北京)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备  互联网/电子商务

职位信息

  • 发布日期:2013-08-23
  • 工作地点:北京
  • 招聘人数:2
  • 语言要求:英语熟练
    普通话精通
  • 职位类别:技术支持/维护工程师  Helpdesk 技术支持

职位描述

Bilingual (English/Chinese) Network Operations Center (NOC) technician.
双语(英文/中文)网络运营中心技术员



Duties and Responsibilities include the following. Duties may change from time to time and other duties may be assigned.
岗位职责(职责或会改变,或会被分配至其他职务)

  • The engineer responsibilities include first level help desk and coordination support for managed service operations with a concentration on LAN/WAN network technology.
    工程师职责包括:第一层次的帮助支援协调及支持LAN/ WAN网络技术管理业务
  • The successful candidate will understand at basic level network issues and coordinate problem resolution.
    成功的候选人将要了解基层网络的问题,并协调解决问题
  • Candidates must possess the basic understanding of logical and physical level issues to resolution of general network topology.
    必须具备基本的理解能力及逻辑能力,以解决一般的网络问题
  • Candidates will work daily with customers providing phone and email support.
    接听及处理故障报告的电话、电邮,管理故障处理跟踪系统的时间报告,协调相关人员完成故障的处理
  • Comply with all operational policies and procedures
    遵守所有营运政策及程序
  • Operations liaison with all applicable internal parties and external third party providers
    需与所有有关的内部及/或外部第三方供应商联络
  • Attendance to training sessions leaded by NMC to adapt/improve knowledge of technology ecosystem.
    出席由NMC举办的适应/改善技术系统的知识培训课程

Required Skills技能要求:

  • Excellent client interaction and customer service skills.
    优秀的客户互动能力和客户服务技巧
  • Must possess understanding of a T1, Protocols TCP/IP, EIGRP, OSPF,BGP, Routing, ATM, MPLS, Frame Relay, DS3 and Ethernet
    必须了解T1,Protocols TCP / IP,EIGRP,OSPF,BGP,路由,ATM,MPLS,帧中继,DS3和Ethernet
  • Basic Knowledge of CISCO routers and switches
    对CISCO的路由器和交换机有基本知识
  • At least 6 months experience working with WAN
    至少对广域网有6个月的工作经验
  • Ability and flexibility to work on night, weekends, or holidays
    能适应不定时于晚上,周末或假期工作
  • Technical problem solving with conformance to established or proposed policies and procedures.
    解决已建或拟建的政策及技术问题
  • Must be fluent in English and Chinese at both verbally & in written messages. Other APAC languages appreciated
    具良好中英文书写及会话能力

Technical Skills技术技能

  • Basic knowledge of Frame, ATM, LAN, WAN, MPLS and wireless network.
    对Frame, ATM, LAN, WAN, MPLS 及无线网络有基本知识
  • Basic knowledge of Telecom Infrastructure, equipment, telecom networks (Cisco, Juniper, etc), hosting and Managed services, OSI Model.
    对电信基础设施,设备,电信网络(Cisco,Juniper等),托管和管理服务,OSI模型有基本知识
  • Familiar with Management application like BMC (Remedy), CA, BSM, Netcool,infovista etc will be considered as a plus.
    熟悉BMC(Remedy)CA,BSM的Netcool INFOVISTA等管理应用程序获优先考虑
  • ITIL Certifications Foundation / Service a plus.
    具ITIL认证基金会/服务将获优先考虑

Supervisory Responsibilities监管职责
Not applicable 不适用

Education/Experience教育/经验

  • Experience in the telecommunications industry preferable.
    具电信行业有经验者优先
  • Experience in managing, interacting and dealing with Network Operations Groups preferable.
    具管理,互动和处理网络运营的经验优先

Compensation: 薪资:
Base salary of MORE than CNY 10,000 per month depending on experience plus local benefits。
根据个人经验,基本工资每月人民币10,000元以上,加本地福利

About us: 关于我们:
我们是一家国际IT咨询公司,专业提供IT咨询和网络服务,同时保护用户的个人隐私和安全
We are international IT Consulting Company specializing in IT consulting and Networking service provided. 我们在全球6个国家设有办事处,业务增长迅速
We have offices in 6 places around the world and are growing rapidly.

有兴趣者可发【中文和英文履历】电邮到:hongkong@amarantocompany.com
Please send your【 Chinese and English resume】 to our e-mail : hongkong@amarantocompany.com

公司介绍

我们是一家国际IT咨询公司,专业提供IT咨询和网络服务,同时保护用户的个人隐私和安全。我们在全球6个国家设有办事处,业务增长迅速。
We are international IT Consulting Company specializing in IT consulting and Networking service provided.
We have offices in 6 places around the world and are growing rapidly.

联系方式

  • Email:hongkong@amarantocompany.com