北京招聘

Job Description

Title: 员工福利理赔高级助理
BU/Department:　China Hub, Claim Team

Purpose:
处理员工福利（EB）理赔服务，包括EB咨询、现场收单等；协助业务单位向客户提供增值理赔服务（包括理赔手册制定和理赔数据分析报告撰写）；协助运营中心理赔团队负责人管理EB理赔服务人员；


Job Content
处理员工福利理赔服务，包括EB理赔咨询、EB理赔数据分析建议、管理和参与现场收单、协助业务单位处理保险承保机构关系管理等.

Education and/or Experience
2年以上EB理赔或团体保险客户服务经验；
本科毕业；
英语四级或以上；

Knowledge, Skills & Abilities:
良好工作态度；注意细节服务与时效服务；具有较强的协调沟通能力；拥有团队合作精神；具有一定抗压能力。
Job Family (please tick one box)
专业技术岗位：通过运用专业服务与服务经验协助业务单位向客户提供有价值的员工福利理赔服务。

Key Capabilities
EB理赔服务经验，包括理赔咨询与上门收单经验;
一定软件（包括PPT与EXCEL）的应用能力；


Title: EB Claim Assistant
BU/Department:　China Hub, Claim Team

Purpose:
To handle employee benefit (EB) claim matters and to provide value-added claim services to internal BUs and clients; to assist team manager in managing EB claim servicers, to ensure the smooth development of EB claims services to enhance the orderly handling of EB claim cases to a high service standard.


Job Content
Handling of EB claim cases; analysis for EB loss &claim information; Manage and participate in on-site EB services for EB clients; close and daily contacts with EB practice and other BUs.

Education and/or Experience
Bachelor's Degree；
2 years of EB claim experience in life insurers, brokers and other related companies.
English Level 4, especially English speaking and writing abilities.

Knowledge, Skills & Abilities:
Having some experience in EB claims handlings (including on-site EB services); good work attitude; strong sense of responsibility; attention to detail; good team player;

WTW (NASDAQ: WTW) is in the business of people, risk and capital. With roots dating to 1828, our company has over 45,000 colleagues serving more than 140 countries and markets. Our values – client focus, teamwork, integrity, respect and excellence – underlie all that we do, including how we behave and interact with each other. They are part of our WTW DNA.