北京 [切换城市] 北京招聘北京计算机硬件招聘北京硬件工程师招聘

Local IT support

沃尔沃信息技术(天津)有限公司

  • 公司规模:150-500人
  • 公司行业:计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2013-08-23
  • 工作地点:北京
  • 招聘人数:1
  • 职位类别:硬件工程师  

职位描述

Job Summary ( Purpose of Job ) :

Work in VCIC BeiJing office as local IT support engineer, will be expert on DeskSide support, assist lead to manage team. Use his/her expertise to improve the efficiency of team.



ROLES OF JOB

1. Main Tasks/ Responsibilities / Authorities:

· Support all users regarding IT Helpdesk related issues.

· Backup of VIP user support.

· Drive satisfaction of users and managers of all supported functions.

· Training delivery (NEO to users and team internal).

· Assistant of team lead.

· Ensure efficient use of IT tools.

· Develop and maintain IT standards (Documentation).

· IT asset management maintenance.

2. Key Skills:

· Ability to team work

· Mastered Windows 7 and XP English OS with Domain environment

· Mastered Microsoft applications. (Office/Exchange/Lync etc.)

· Familiar with network knowledge and troubleshooting skill.

· Ability to work effectively with users in solving IT issues.

· Relationship builds with users and vendors.

· Communication skill with users and partners.

· Aware of IT product and SLA/KPI.

· Ability to work with limited supervision.

· Open positive attitude.


REQUIRED KNOWLEDGE & EXPERIENCE

1. Education/Professional Qualifications required for the position:

· Technical degree in IT.

· Knowledge of Microsoft Office suite of tools.

· Communication skill.

2. Additional Important Requirements (e.g. language, mobility):

· Fluent in spoken and written English

公司介绍

创立于1927年的沃尔沃集团,不仅是世界领先的商用运输整体解决方案供应商,更是世界上最大的卡车、客车及建筑设备的生产商之一,在船舶及工业应用发动机和飞机发动机元件领域占有领先地位。此外,沃尔沃集团还为客户提供全套的金融解决方案。

目前,沃尔沃集团旗下业务领域包括:迈克卡车(Mack Trucks)、雷诺卡车(Renault Trucks)、沃尔沃卡车(Volvo Trucks)、UD卡车(UD)、沃尔沃客车(Volvo Buses)、沃尔沃建筑设备(Volvo Construction Equipment)、沃尔沃遍达(Volvo Penta)、沃尔沃宇航(Volvo Aero)以及沃尔沃金融服务(Volvo Financial Services)。

目前,沃尔沃集团在 19 个国家设有生产基地,并在 180 个市场从事经营活动,全球雇员约 10万人。
“品质、安全和环保”是沃尔沃集团的三个核心价值观,并早已融入集团的组织管理,产品开发及市场运营中,成为集团企业文化中非常重要的组成元素。