Local IT support
沃尔沃信息技术(天津)有限公司
- 公司规模:150-500人
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2013-08-23
- 工作地点:北京
- 招聘人数:1
- 职位类别:硬件工程师
职位描述
Job Summary ( Purpose of Job ) :
Work in VCIC BeiJing office as local IT support engineer, will be expert on DeskSide support, assist lead to manage team. Use his/her expertise to improve the efficiency of team.
ROLES OF JOB
1. Main Tasks/ Responsibilities / Authorities:
· Support all users regarding IT Helpdesk related issues.
· Backup of VIP user support.
· Drive satisfaction of users and managers of all supported functions.
· Training delivery (NEO to users and team internal).
· Assistant of team lead.
· Ensure efficient use of IT tools.
· Develop and maintain IT standards (Documentation).
· IT asset management maintenance.
2. Key Skills:
· Ability to team work
· Mastered Windows 7 and XP English OS with Domain environment
· Mastered Microsoft applications. (Office/Exchange/Lync etc.)
· Familiar with network knowledge and troubleshooting skill.
· Ability to work effectively with users in solving IT issues.
· Relationship builds with users and vendors.
· Communication skill with users and partners.
· Aware of IT product and SLA/KPI.
· Ability to work with limited supervision.
· Open positive attitude.
REQUIRED KNOWLEDGE & EXPERIENCE
1. Education/Professional Qualifications required for the position:
· Technical degree in IT.
· Knowledge of Microsoft Office suite of tools.
· Communication skill.
2. Additional Important Requirements (e.g. language, mobility):
· Fluent in spoken and written English
公司介绍
目前,沃尔沃集团旗下业务领域包括:迈克卡车(Mack Trucks)、雷诺卡车(Renault Trucks)、沃尔沃卡车(Volvo Trucks)、UD卡车(UD)、沃尔沃客车(Volvo Buses)、沃尔沃建筑设备(Volvo Construction Equipment)、沃尔沃遍达(Volvo Penta)、沃尔沃宇航(Volvo Aero)以及沃尔沃金融服务(Volvo Financial Services)。
目前,沃尔沃集团在 19 个国家设有生产基地,并在 180 个市场从事经营活动,全球雇员约 10万人。
“品质、安全和环保”是沃尔沃集团的三个核心价值观,并早已融入集团的组织管理,产品开发及市场运营中,成为集团企业文化中非常重要的组成元素。