项目经理
北京智杰通途管理咨询有限公司
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-09-05
- 工作地点：北京
- 招聘人数：若干
- 工作经验：十年以上
- 学历要求：本科
- 语言要求：英语熟练
英语熟练 - 职位类别：ERP实施顾问 项目经理
职位描述
Job Position Change and Communications Manager
Department PMO
Section Project Management Office
Revision Date June 20
General Manager – PMO
Hay Level 16
Position Summary
The Change and Communications Manager will play a key role in helping the DBSi 5 systems upgrade project (change initiatives) meet business, schedule and budget objectives. This role will focus on the people side of change – including changes to business processes, systems and technology, job roles and organisation structures.
The primary focus will be creating and implementing change management plans that minimise employee resistance and maximise employee engagement.
The Change and Communications Manager will work to drive faster adoption, greater ultimate utilisation and higher proficiency on the changes impacting employees in the organisation such that business results are achieved.
Major Responsibility Area
Major Action: Change Management Plans Importance 1 % of Total job 60%
Description of Major Action:
? Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
? Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
? Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
? Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
? Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
? Support the execution of plans by employee-facing managers and business leaders.
? Be an active and visible coach to executive leaders who are change sponsors.
? Create and manage measurement systems to track adoption, utilisation and proficiency of individual changes.
? Identify resistance and performance gaps, and work to develop and implement corrective actions
? Create and enable reinforcement mechanisms and celebrations of success.
? Work with project teams to integrate change management activities into the overall project plan.
? Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support project implementation.
Major Action: Communications Importance 2 % of Total job 40%
Description of Major Action:
? Manages planning and execution of communication projects.
? Implements internal and external communication programs in conjunction with related areas of the organisation to ensure desired outcomes within budgets and organisational policies.
? Monitors and tracks information relevant to the project, checks their coherence, and recommends / takes appropriate actions as needed.
? Developing an understanding and awareness of the internal communication needs within PMO. This will involve liaison with staff as well as planning and project teams to understand changes and potential implications for internal communications.
? Owner of Project communication process delivering timely and effective communications throughout the project life cycle.
? Delivering regular communications for all staff through a range of channels, ensuring ease of access to communications, clarity and consistency of messages.Qualifications, Skills and experience required for this position
Qualifications, Skills and experience required for this position
Essential
? A solid understanding of how people go through a change and the change process; experience with ADKAR / PROSCI.
? Experience and knowledge of change management principles and methodologies
? Familiarity with project management approaches, tools and phases of the project lifecycle.
? Excellent communication (verbal, written and listening) and a high level of interpersonal skills
? Able to work effectively at all levels in an organization.
? Excellent active listening skills.
? Strong analytic and decision making abilities.
? Must be a team player and able to work with and through others.
? Ability to influence others and move toward a common vision or goal.
? Experience with large-scale organizational change effort.
? Previous change management experience
? Ability to work independently and consult when appropriate
? Attention to detail and accuracy
Required Computer Skills
? Microsoft Project –Advanced
? Microsoft PowerPoint - Advanced
? Microsoft Visio - Intermediate
? Microsoft Excel – Advanced
? Microsoft Word - Advanced
Desirable
? Relevant tertiary qualification preferred. Project management certification e.g. PMP, CAPM, PRINCE 2 preferred.
Department PMO
Section Project Management Office
Revision Date June 20
General Manager – PMO
Hay Level 16
Position Summary
The Change and Communications Manager will play a key role in helping the DBSi 5 systems upgrade project (change initiatives) meet business, schedule and budget objectives. This role will focus on the people side of change – including changes to business processes, systems and technology, job roles and organisation structures.
The primary focus will be creating and implementing change management plans that minimise employee resistance and maximise employee engagement.
The Change and Communications Manager will work to drive faster adoption, greater ultimate utilisation and higher proficiency on the changes impacting employees in the organisation such that business results are achieved.
Major Responsibility Area
Major Action: Change Management Plans Importance 1 % of Total job 60%
Description of Major Action:
? Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
? Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
? Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
? Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
? Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
? Support the execution of plans by employee-facing managers and business leaders.
? Be an active and visible coach to executive leaders who are change sponsors.
? Create and manage measurement systems to track adoption, utilisation and proficiency of individual changes.
? Identify resistance and performance gaps, and work to develop and implement corrective actions
? Create and enable reinforcement mechanisms and celebrations of success.
? Work with project teams to integrate change management activities into the overall project plan.
? Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support project implementation.
Major Action: Communications Importance 2 % of Total job 40%
Description of Major Action:
? Manages planning and execution of communication projects.
? Implements internal and external communication programs in conjunction with related areas of the organisation to ensure desired outcomes within budgets and organisational policies.
? Monitors and tracks information relevant to the project, checks their coherence, and recommends / takes appropriate actions as needed.
? Developing an understanding and awareness of the internal communication needs within PMO. This will involve liaison with staff as well as planning and project teams to understand changes and potential implications for internal communications.
? Owner of Project communication process delivering timely and effective communications throughout the project life cycle.
? Delivering regular communications for all staff through a range of channels, ensuring ease of access to communications, clarity and consistency of messages.Qualifications, Skills and experience required for this position
Qualifications, Skills and experience required for this position
Essential
? A solid understanding of how people go through a change and the change process; experience with ADKAR / PROSCI.
? Experience and knowledge of change management principles and methodologies
? Familiarity with project management approaches, tools and phases of the project lifecycle.
? Excellent communication (verbal, written and listening) and a high level of interpersonal skills
? Able to work effectively at all levels in an organization.
? Excellent active listening skills.
? Strong analytic and decision making abilities.
? Must be a team player and able to work with and through others.
? Ability to influence others and move toward a common vision or goal.
? Experience with large-scale organizational change effort.
? Previous change management experience
? Ability to work independently and consult when appropriate
? Attention to detail and accuracy
Required Computer Skills
? Microsoft Project –Advanced
? Microsoft PowerPoint - Advanced
? Microsoft Visio - Intermediate
? Microsoft Excel – Advanced
? Microsoft Word - Advanced
Desirable
? Relevant tertiary qualification preferred. Project management certification e.g. PMP, CAPM, PRINCE 2 preferred.
公司介绍
北京智杰通途管理咨询有限公司诚聘