IT Helpdesk Engineer
凯络中国
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:广告
职位信息
- 发布日期:2013-07-11
- 工作地点:上海-徐汇区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:普通话良好
英语良好 - 职位类别:Helpdesk 技术支持
职位描述
Work scope:
1. Serve as the highest level technical support to multiple end user groups, especially in working as a member of IT infra and helpdesk team to provide professional IT service support for the organization;
2. Work with user groups to identify and solve business problems with all available technology including hardware, software, and peripherals;
3. Ensure servers and network devices running properly;
4. Work with global IT staff for the above when required;
5. Follow up IT governance process formalization initiatives;
6. Supervise 3rd party onsite personnel;
7. Administrative duties of the IT department;
8. Log all work and service into company's helpdesk system.
Required Competencies/Skills:
1. Good knowledge and experience with Microsoft Windows 7/Windows XP, Office 2007 & Office 2010; Microsoft Windows Active directory operation; Microsoft Exchange user mailbox operation;
2. Have some knowledge and experience with Cisco network knowledge;
3. Have positive user support service attitude;
4. Have experience in working with helpdesk system;
5. Keep abreast of technological development and implementation,utilize the relative knowledge to proactively initiate enhancements current functions and mitigate against future problems;
6. Can communication with foreign colleague with written and spoken English.
Experiences:
Above 2 years of help desk support experience in MNC.
Please send your resume both in English and Chinese.
公司介绍
凯络媒体(Carat),创立于1968年, 为全球第一家首创专业媒体服务公司。在亚洲区域1,000大客户中有25%为凯络客户。凯络媒体主要为客户提供整合的传播策略服务,包括:媒介计划及购买、传播策略、客户管理、市场调研、互动媒体、户外媒体计划及购买,从而提升客户市场竞争力。
- 凯络媒体刚赢得广告界权威杂志Campaign所颁与的2010年“全球年度最佳广告媒体代理商”荣誉!这是凯络五年来第三度赢得这个荣衔。获奖主要原因,是我们在亚太地区,特别是中国市场上的杰出表现。
- 凯络中国 勇夺第5届中国4A创意金印奖创意媒体商业类媒体企划奖最佳作品
上海市淮海中路1045号淮海国际广场5楼
北京东长安街1号东方广场东方经贸城东2办公楼21楼
广州市环市东路403号广州国际电子大厦27楼
联系方式
- 公司网站:http://www.carat.com
- Email:it.recruitment@aemedia.com
- 联系人:HR