北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京Helpdesk 技术支持招聘

IT Helpdesk Engineer

凯络中国

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:广告

职位信息

  • 发布日期:2013-07-11
  • 工作地点:上海-徐汇区
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:普通话良好
    英语良好
  • 职位类别:Helpdesk 技术支持  

职位描述

Work scope:

1. Serve as the highest level technical support to multiple end user groups, especially in working as a member of IT infra and helpdesk team to provide professional IT service support for the organization;

2. Work with user groups to identify and solve business problems with all available technology including hardware, software, and peripherals;

3. Ensure servers and network devices running properly;

4. Work with global IT staff for the above when required;

5. Follow up IT governance process formalization initiatives;

6. Supervise 3rd party onsite personnel;

7. Administrative duties of the IT department;

8. Log all work and service into company's helpdesk system.



Required Competencies/Skills:

1. Good knowledge and experience with Microsoft Windows 7/Windows XP, Office 2007 & Office 2010; Microsoft Windows Active directory operation; Microsoft Exchange user mailbox operation;

2. Have some knowledge and experience with Cisco network knowledge;

3. Have positive user support service attitude;

4. Have experience in working with helpdesk system;

5. Keep abreast of technological development and implementation,utilize the relative knowledge to proactively initiate enhancements current functions and mitigate against future problems;

6. Can communication with foreign colleague with written and spoken English.



Experiences:
Above 2 years of help desk support experience in MNC.


Please send your resume both in English and Chinese.



公司介绍

安吉斯是全球成长速度最快的市场营销传播集团。在媒体传播领域里有安吉斯媒体集团(Aegis Media), 旗下公司在中国市场包括有凯络媒体(Carat)、伟视捷媒体(Vizeum)、凯伦传媒(Heartland)/博视达户外媒体服务公司(Posterscope)、知世安索帕数字传播营销(wwwins Isobar)以及安布思沛(iProspect)。安吉斯为英国伦敦证券交易所上市公司。


凯络媒体(Carat),创立于1968年, 为全球第一家首创专业媒体服务公司。在亚洲区域1,000大客户中有25%为凯络客户。凯络媒体主要为客户提供整合的传播策略服务,包括:媒介计划及购买、传播策略、客户管理、市场调研、互动媒体、户外媒体计划及购买,从而提升客户市场竞争力。

- 凯络媒体刚赢得广告界权威杂志Campaign所颁与的2010年“全球年度最佳广告媒体代理商”荣誉!这是凯络五年来第三度赢得这个荣衔。获奖主要原因,是我们在亚太地区,特别是中国市场上的杰出表现。
- 凯络中国 勇夺第5届中国4A创意金印奖创意媒体商业类媒体企划奖最佳作品


上海市淮海中路1045号淮海国际广场5楼
北京东长安街1号东方广场东方经贸城东2办公楼21楼
广州市环市东路403号广州国际电子大厦27楼

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