北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服专员/助理(非技术)招聘

SH0161 客服专员 Customer Service Specialist

中芯国际集成电路制造(上海)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(非欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2013-07-11
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  

职位描述

Job Purpose

1. To provide customer service management for US region, to give administrative co-ordination and support, to work as interface to smooth business and logistic activities.

2. To handle customers requests and to provide solutions.


Principal Accountabilities

1. Monitor, capture and highlight business administrative issues

2. Work closely with customer's business team, SMIC CE project owner, PC, Sales to co-ordinate execution of issues directly or through the relevant responsible functions as appropriate.

3. Develop and maintain appropriate working systems to help improve efficiency and effectiveness of account administration (working with CE, sales, CS and customer).

Position Specification

1. BS Degree or above

2. Should have good core competencies on Customer Service Oriented, Communication skills, Teamwork spirit, Proactive, Pursue Excellence, innovation & Continuous Improvement, Planning and Execution, Analytical Thinking &Problem Solving.

3. Good English language

4. Excellent communication skill

5. Commitment to service and sales and willingness to work under a flexible timetable, and can work under pressure

6. Must have positive service attitude

公司介绍

中芯国际集成电路制造有限公司(“中芯国际”,纽交所代号:SMI,港交所股份代号:981),是世界领先的集成电路晶圆代工企业之一,也是中国内地技术***面、配套最完善、规模***、跨国经营的集成电路制造企业,提供0.35微米到28纳米不同技术节点的晶圆代工与技术服务。中芯国际总部位于上海,拥有全球化的制造和服务基地。 在上海建有一座300***晶圆厂和一座200***晶圆厂;在北京建有一座300***晶圆厂和一座控股的300***先进制程晶圆厂;在天津和深圳各建有一座200***晶圆厂;在江阴有一座控股的300***凸块加工合资厂;在意大利有一座控股的200***晶圆厂。中芯国际还在美国、欧洲、日本和中国台湾地区设立行销办事处、提供客户服务,同时在香港设立了代表处。详细资讯请参考中芯国际网站*************。

联系方式

  • 公司地址:上海市浦东新区张江路18号 (邮编:201203)