SH0161 客服专员 Customer Service Specialist
中芯国际集成电路制造(上海)有限公司
- 公司规模:10000人以上
- 公司性质:外资(非欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2013-07-11
- 工作地点:上海-浦东新区
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术)
职位描述
Job Purpose
1. To provide customer service management for US region, to give administrative co-ordination and support, to work as interface to smooth business and logistic activities.
2. To handle customers requests and to provide solutions.
Principal Accountabilities
1. Monitor, capture and highlight business administrative issues
2. Work closely with customer's business team, SMIC CE project owner, PC, Sales to co-ordinate execution of issues directly or through the relevant responsible functions as appropriate.
3. Develop and maintain appropriate working systems to help improve efficiency and effectiveness of account administration (working with CE, sales, CS and customer).
Position Specification
1. BS Degree or above
2. Should have good core competencies on Customer Service Oriented, Communication skills, Teamwork spirit, Proactive, Pursue Excellence, innovation & Continuous Improvement, Planning and Execution, Analytical Thinking &Problem Solving.
3. Good English language
4. Excellent communication skill
5. Commitment to service and sales and willingness to work under a flexible timetable, and can work under pressure
6. Must have positive service attitude
公司介绍
联系方式
- 公司地址:上海市浦东新区张江路18号 (邮编:201203)