Customer Service Specialist/客户服务专员
艾维尼尔森工业紧固件(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2014-05-06
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术) 销售助理
职位描述
公司提供班车
工作地址:浦东金闻路
线路1: 地铁6号线五洲大道站---2号线广兰路站
线路2: 118广场---凌兆新村站---沪南路康桥路---周浦大润发
Requirements/任职要求
l College degree and above大专以上学历
l Minimum 2 year experience in customer service function至少二年相关客服工作经验
l Good communication and interpersonal skills良好的沟通和人际关系技巧
l Proficiency with office software, ERP system experience精通办公软件,ERP系统操作经验
l Knowledge in logistics and trading具有物流与贸易知识
l Self-motivate, confident, patient, responsible自我激励,自信,耐心,负责
l Team work spirit 团队合作精神
l Good English oral and written skills良好的英语口语和书面语能力
l Good service attitude &soft skill良好的服务心态和软技巧
l Good cost control awareness良好的成本控制意识
l Basic sales skill基本的销售技巧
l Good health condition身体健康
Functional area/职责
l Maintenance of customer information, customer material description and pricing in Scala 维护系统中客户信息,客户物料描述及价格
l Maintenance of customer database and document filing维护客户数据库和文件备案
l Order placing and follow ups订单的下达和有效跟踪
l Responsible for invoices in Scala and support Finance Department on related VAT Invoice issue. Keep good record on invoices in Scala to match to VAT Invoice 负责系统的发票操作,并协助财务部门开具相应的VAT发票。保证系统发票和VAT发票的良好记录及之间的可追溯性
l Responsible for all PO filing负责对PO存档
l Responsible for Account Reconciliation负责对账
l Achieve customer Satisfaction & Business Growth达到客户满意且业务增长
l Maintain and support 6-S principals and initiatives 支持及推动6S的推行
l Compliance to ISO9001-2008, ISO14001:2004 & OHSAS18001:2007遵照ISO9001-2008, ISO14001:2004 & OHSAS18001:2007
l Other works assigned by company公司安排的其他工作
公司介绍
全球连接部件业务的领导者
伍尔特集团处于全球装配和紧固件业务市场的领导地位。伍尔特集团在全球80多个国家拥有超过400多家公司,逾7.7万名员工。2018年集团全球销售额达到136亿欧元。
伍尔特直线中国是伍尔特集团中一家年轻、充满活力并且快速成长的公司。目前,我们在全国100多个城市建立了完善的销售服务网络。
我们的产品种类主要包括高品质的紧固件、化工品、手动工具、劳防用品、刃具磨料、锚栓等。此外,我们为客户提供一系列的系统解决方案和沟通渠道,帮助他们改善采购,库存,物流和成本管理。
我们的中央办公室坐落于上海,公司占地面积4000多平米,先进的培训中心设有系统、汽车、装配技术和建筑培训室。在这里,您拥有的是一个国际化的平台,将融入一个热情洋溢、高度专业的团队,您每天都会面对新的挑战,突破自己,展示您更多的能力。
伍尔特,期待与您共同成长!
World market leader in the trade with connecting materials
The Würth Group is world market leader in its core business, the trade in assembly and fastening material. It currently consists of over 400 companies in more than 80 countries and has over 77,080 employees on its payroll. In 2018, the Würth Group generated total sales of EUR 13.6 billion.
Würth Line China, a young, dynamic and fast growing business entity of Würth Group. Currently, we have a national sales & service network in more than 100 cities across China.
Our main product ranges are high-quality Fasteners, Chemicals, Tools, PPE, Material Processing, Anchors, etc.. In addition, we offer our customers a series of System Solutions and Contact Points to improve their procurement, stock, logistic and cost management.
Our Central Office is located in Shanghai, with an office area of more than 4,000 square meters, and an advanced training center equipped with System, Auto, Metal and Construction Training Rooms. In Würth, you will get into an international platform and an enthusiastic and professional team. At the same time, you will face up to new challenges, breakthrough and have the chance to show more of your abilities.
Würth, looking forward to growing with you together!
伍尔特集团处于全球装配和紧固件业务市场的领导地位。伍尔特集团在全球80多个国家拥有超过400多家公司,逾7.7万名员工。2018年集团全球销售额达到136亿欧元。
伍尔特直线中国是伍尔特集团中一家年轻、充满活力并且快速成长的公司。目前,我们在全国100多个城市建立了完善的销售服务网络。
我们的产品种类主要包括高品质的紧固件、化工品、手动工具、劳防用品、刃具磨料、锚栓等。此外,我们为客户提供一系列的系统解决方案和沟通渠道,帮助他们改善采购,库存,物流和成本管理。
我们的中央办公室坐落于上海,公司占地面积4000多平米,先进的培训中心设有系统、汽车、装配技术和建筑培训室。在这里,您拥有的是一个国际化的平台,将融入一个热情洋溢、高度专业的团队,您每天都会面对新的挑战,突破自己,展示您更多的能力。
伍尔特,期待与您共同成长!
World market leader in the trade with connecting materials
The Würth Group is world market leader in its core business, the trade in assembly and fastening material. It currently consists of over 400 companies in more than 80 countries and has over 77,080 employees on its payroll. In 2018, the Würth Group generated total sales of EUR 13.6 billion.
Würth Line China, a young, dynamic and fast growing business entity of Würth Group. Currently, we have a national sales & service network in more than 100 cities across China.
Our main product ranges are high-quality Fasteners, Chemicals, Tools, PPE, Material Processing, Anchors, etc.. In addition, we offer our customers a series of System Solutions and Contact Points to improve their procurement, stock, logistic and cost management.
Our Central Office is located in Shanghai, with an office area of more than 4,000 square meters, and an advanced training center equipped with System, Auto, Metal and Construction Training Rooms. In Würth, you will get into an international platform and an enthusiastic and professional team. At the same time, you will face up to new challenges, breakthrough and have the chance to show more of your abilities.
Würth, looking forward to growing with you together!
联系方式
- 公司地址:地址:span广东区域