CASI - Warranty Supervisor(DPCA)
标致雪铁龙集团中国技术中心
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2013-07-11
- 工作地点:上海
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:商务主管/专员
职位描述
MISSIONS:
Within the activity of DASI/CASI/GPSR:
? To collect, to check and to analyse the DPCA KD parts warranty claims through IT system (SAGAI)
? To ensure the refund of the warranty claims issued by DPCA KD parts,
? To carry out the monthly analysis of warranty costs of DPCA
? To follow the warranty KD parts contract signed with DPCA
RESPONSIBILITIES:
1. To collect, to check DPCA KD parts and to record them in the warranty IT system (SAGAI)
? To collect information and documents related to the KD Parts of DPCA ; to check their conformity and coherence in accordance with the contract signed and record them in the central warranty IT system (SAGAI)
? To check out the conformity and coherence of the warranty claims (VIN, DDG, KM, Cause Code, PR No., Labour Code, warranty history, recall campaigns...), to ask DPCA to provide the missing or additional information, required for the treatment of the warranty claims
? To check out the accounting data of the warranty claims (labour rate, the purchase price and supplier of spare parts).
? Record the warranty claims in the central warranty IT system
2. To make judgment and technical analysis for crisis subject and provide to DPCA the necessaries counter argumentations
3. To ensure the refund of the warranty claims for KD Parts issued by DPCA
? Send to DPCA the details of refund of warranty claims processed during the previous audit, to clarify by written the reason of the difference between applied and refund amounts ; to forward each DPCA's payment request to PCAT financial department
4. To carry out the monthly analysis of warranty costs of DPCA KD parts
? To perform monthly tracking of : deadlines of submission, processing and monitoring of warranty claims issued by DPCA,
? To issue the monthly report of DPCA KD Parts warranty activity
5 To carry out audit of the DPCA
6. To follow strictly the contract signed between PCAT and DPCA for KD parts warranty claims
QUALIFICATIONS:
? Bachelor degree above
? Good oral and written English skills
? Computer proficiency in MS Office
? Good capacity of analysis
? Good capacity of listening
? Being able to work together with other transversal departments
? Being able to defend the interests of GPSR, while keeping right judgments on customer satisfaction
? Knowledge of Pack office applications
Within the activity of DASI/CASI/GPSR:
? To collect, to check and to analyse the DPCA KD parts warranty claims through IT system (SAGAI)
? To ensure the refund of the warranty claims issued by DPCA KD parts,
? To carry out the monthly analysis of warranty costs of DPCA
? To follow the warranty KD parts contract signed with DPCA
RESPONSIBILITIES:
1. To collect, to check DPCA KD parts and to record them in the warranty IT system (SAGAI)
? To collect information and documents related to the KD Parts of DPCA ; to check their conformity and coherence in accordance with the contract signed and record them in the central warranty IT system (SAGAI)
? To check out the conformity and coherence of the warranty claims (VIN, DDG, KM, Cause Code, PR No., Labour Code, warranty history, recall campaigns...), to ask DPCA to provide the missing or additional information, required for the treatment of the warranty claims
? To check out the accounting data of the warranty claims (labour rate, the purchase price and supplier of spare parts).
? Record the warranty claims in the central warranty IT system
2. To make judgment and technical analysis for crisis subject and provide to DPCA the necessaries counter argumentations
3. To ensure the refund of the warranty claims for KD Parts issued by DPCA
? Send to DPCA the details of refund of warranty claims processed during the previous audit, to clarify by written the reason of the difference between applied and refund amounts ; to forward each DPCA's payment request to PCAT financial department
4. To carry out the monthly analysis of warranty costs of DPCA KD parts
? To perform monthly tracking of : deadlines of submission, processing and monitoring of warranty claims issued by DPCA,
? To issue the monthly report of DPCA KD Parts warranty activity
5 To carry out audit of the DPCA
6. To follow strictly the contract signed between PCAT and DPCA for KD parts warranty claims
QUALIFICATIONS:
? Bachelor degree above
? Good oral and written English skills
? Computer proficiency in MS Office
? Good capacity of analysis
? Good capacity of listening
? Being able to work together with other transversal departments
? Being able to defend the interests of GPSR, while keeping right judgments on customer satisfaction
? Knowledge of Pack office applications
公司介绍
关于PSA集团
PSA集团致力于为全球消费者提供独特的汽车体验和自由愉悦的出行方案。凭借旗下五大汽车品牌标致、雪铁龙、DS、欧宝和沃克斯豪尔推出的汽车产品,以及Free2Move品牌提供的共享出行服务,PSA集团不断满足汽车用户日益提升的需求和期待。集团的愿景是成为“效率领先的全球汽车制造商及客户首选的出行方案提供者”,“Push to Pass”加速超越战略规划代表着实现该愿景的***步。在自动驾驶和汽车互联领域,集团处于领先地位。此外,PSA集团的业务还涉及金融(PSA集团融资银行)和汽车零部件行业(佛吉亚公司)。
PSA集团致力于为全球消费者提供独特的汽车体验和自由愉悦的出行方案。凭借旗下五大汽车品牌标致、雪铁龙、DS、欧宝和沃克斯豪尔推出的汽车产品,以及Free2Move品牌提供的共享出行服务,PSA集团不断满足汽车用户日益提升的需求和期待。集团的愿景是成为“效率领先的全球汽车制造商及客户首选的出行方案提供者”,“Push to Pass”加速超越战略规划代表着实现该愿景的***步。在自动驾驶和汽车互联领域,集团处于领先地位。此外,PSA集团的业务还涉及金融(PSA集团融资银行)和汽车零部件行业(佛吉亚公司)。
联系方式
- 公司地址:地址:span上海市徐汇区古美路1528号1号楼5楼