北京招聘

TITLEFacilities Officer

BUSINESS UNIT:Integrated Facility Management

REPORTING TO:Facility Supervisor

POSITION GOALS

Assist the Facilities Management in the delivery of services especially all help desk issues & user services.
To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management.
Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.
Specifically manage the role of the receptionist, the administrative assistant and the on-site tea ladies.



DUTIES AND RESPONSIBILITIES:

Understand the operational requirements of the elements of the site for which you are responsible. Ensure that current contracts are maintained to provide necessary supplies and services.
Specifically manage pantry services, catering services for in-house luncheon, presentations and staff events
Selection of caterers and manage service levels to meet business unit needs
Supervise the arrangement of office plants and flower arrangements at the reception, the conference rooms according to season and business unit needs
Purchase of office supplies, equipments and services and contracts to have these in place.
Assist in video and audio conference calls and to respond to problems and equipment faults
Attend to mobile phone applications from users
Manage Health club memberships and applications
Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
Assist with detailed floor inspections on a routine basis.
Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
Ensure your aspects of the working environment meet all requisite Occupational Health & Safety Standards.
Assist the Facility Manager to ensure the smooth running of meetings &/or events
Assist with Business Unit relocations or ‘ad hoc’ projects.
Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
Provide backup support for the Facility Manager in times of absence.
If appropriate, liaise closely with the client on-site representatives to address problems and/or enhance working environment performance
Clearly document & communicate all client expectations to the balance of the FM team
Work collaboratively with colleagues both within the client account & in the wider Jones Lang LaSalle network
Ensure general administrative activities under your control are conducted in a timely and efficient manner
Assist with any other duties as assigned by the Facility Manager or Senior Account Management on a “need be” basis.


KEY PERFORMANCE MEASURESIn your area of responsibility: -
· Uninterrupted site operations
· Client Satisfaction
· Continuously improving service

EMPLOYEE SPECIFICATIONS
KEY COMPETENCIES

· Adequate interpersonal skills to manage diverse range of service providers and Client representatives
· Sound written and oral communication skills
· Ability to manage multiple operational matters on a daily basis
· Working knowledge of Occupational Health & Safety and Building Control Authority Regulations
· Proven capacity to understand and interpret commercial contracts
· Capacity to deal with ambiguity and seek guidance in areas of difficulty
· Experience in technical, facility management or project management activities
· Sound computer skills in Microsoft Office



LEADERSHIP
PERSONAL EFFECTIVENESS
DECISION MAKING
RELATIONSHIP BUILDING
COMMUNICATION

· Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements.
· Provide services to client in keeping with Client’s cultural and company requirements.
· Work towards objectives unsupervised.
· Be willing to assist & mentor colleagues.
· Provide an effective contribution to the team’s delivery.
· Contributes via regular feedback, to the overall performance of the delivery team.
· Work towards individual targets, monitor and manage individual performance.



· Be able to make difficult decisions and resolve problems or improve operations.
· Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle



· Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients.
· Gain respect of superiors, subordinates, peers and clients.
· Listen effectively and communicate through action and example. Have strong written and oral communication skills.

Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of more than $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with more than $ 47.7 billion of assets under management.

Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
 

仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元，拥有大约200个分公司，业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值近477亿美元。

仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司，员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区，目前拥有超过1,600名专业人员及10,000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn