北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京技术支持/维护经理招聘

Customer Support Representative

北京祖睿科技有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:互联网/电子商务

职位信息

  • 发布日期:2012-07-31
  • 工作地点:北京-海淀区
  • 招聘人数:若干
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:技术支持/维护经理  客户代表

职位描述

Responsibilities: 1.Serve as the primary contact for customer support and ensure customer satisfaction 2.Manage supported accounts and ensure prompt and complete resolution of support cases logged 3.Share best practices with team members Skills: 1.Well developed customer-facing skills in an English speaking environment 2.Excellent analysis, troubleshooting and problem solving skills 3.Experience supporting software or Software-as-a-Service (SaaS) solutions 4.Understanding of SQL, XML, Java, and web programmingand write properly

公司介绍

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  ZUORA IS A NEXT-GENERATION SAAS COMPANY FOUNDED TO LEAD THE NEXT REVOLUTION IN ON DEMAND

Built from the ground up by SaaS industry visionaries and veterans from salesforce.com, WebEx, Accenture, Postini (now Google), and Oracle, Zuora is 100% focused on building the world’s first platform for subscriptions businesses.
  
A new business model is emerging on the Internet, comparable to PayPal, Amazon, and Google. PayPal automated online payments, Amazon simplified online commerce, and Google democratized online advertisements, but the world still needs a way to run a subscription business online. Zuora’s vision is to make it easy for every company to run their business like salesforce.com.

Backed by Benchmark Capital, Zuora is well-positioned to introduce the next on-demand platform for running a subscription business. The Zuora team has grappled with the complex operational requirements of the pay-as-you-go model, and has produced the best practices that scaled from the start-up to the billion dollar company. The Zuora team of SaaS visionaries and leaders has experienced the pain and limitations of existing solutions, and has joined forces to deliver the first on-demand platform for managing subscriptions. Now every online subscription company can tap into their experience and achieve success.

由具有成功的创业经历的界内资深人士创建, 美国知名的风险投资商Benchmark投资四千多万支持的祖睿科技有限公司,是第一个100%致力于互联网定购商务的公司. 欢迎您流览公司网页 http://www.zuora.com 了解公司更多内容.
  Zuora, is founded by a group of very experienced entrepreneurs and funded by a very reputable
VC firm in Silicon valley.

Built from the ground up by SaaS industry visionaries and veterans from salesforce.com, WebEx, Accenture, Postini (now Google), and Oracle, Zuora is 100% focused on building the world`s first platform for subscriptions businesses.

A new business model is emerging on the Internet, comparable to PayPal, Amazon, and Google. PayPal automated online payments, Amazon simplified online commerce, and Google democratized online advertisements, but the world still needs a way to run a subscription business online. Zuora`s vision is to make it easy for every company to run their business like salesforce.com.

Backed by Benchmark Capital, Zuora is well-positioned to introduce the next on-demand platform for running a subscription business. The Zuora team has grappled with the complex operational requirements of the pay-as-you-go model, and has produced the best practices that scaled from the start-up to the billion dollar company. The Zuora team of SaaS visionaries and leaders has experienced the pain and limitations of existing solutions, and has joined forces to deliver the first on-demand platform for managing subscriptions. Now every online subscription company can tap into their experience and achieve success.

联系方式

  • 公司网站:http://www.zuora.com
  • 公司地址:北京市海淀区西直门北大街60号 首钢国际A座1915
  • 邮政编码:100082