空运客服 / CS Coordinator - Air
联邦快递国际货运代理服务(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2015-01-28
- 工作地点:上海-静安区
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:船务/空运陆运操作 货运代理
职位描述
JOB RESPONSIBILITIES
Summary
- Keep smooth communication with customers and global agents for cargo transportation.
- Supply good service to customers and agents.
- Accept booking and confirm the booking information is right with shipper.
- Coordinate with shipper about the preparation of cargo & documents, ETD, ETA, etc.
- Send shipping advice and pre-alert to agents on the cargo transportation with related information.
- Distribute documents to the appropriate parties in a timely manner to ensure the smooth flow of export cargo.
- Assist in tracing and following up cargo to airport to ensure prompt delivery of freight.
- Data input and system maintenance.
QUALIFICATIONS
- College or above.
- Minimum 3 years relative working experience in multinational forwarding company.
- Good freight forwarding knowledge and familiar with air operations process and requirements.
- Fluent in English, Mandarin and local languages.
- Excellent computer skills.
- Detail oriented.
- Good communication skills.
- Sense of customer service.
- Time management skills.
公司介绍
It's more than just lip service when we say we live to deliver. We are one of the World's Most Admired Companies ranked by Fortune magazine because of our commitments to service, people and communities that reflect our priorities of becoming the best company to work for and enhancing the quality of life wherever we are. Our numerous and varied employee reward programs encourage staff excellence, so no matter what role you play in our organization, we'll lead your career in the right direction.
We are looking for high caliber professional to join our new division specializing in international freight forwarding.
We are looking for high caliber professional to join our new division specializing in international freight forwarding.
联系方式
- 公司地址:红岭中路1012号国信证券大厦