北京招聘

Job description:

Retail Management Trainee will begin from floor, learn to sell to the customers, then to participate to store operations. He/she could after support the management team in CRM, performance indicators follow-up, stock management, team management (planning, morning briefings). Aim to rapidly develop MT’s potential to become future managers in Retail.

Main Responsibilities

Increasing Sales:
- Guarantee quality communications with all customers (in-store, on the phone or by mail).
- To develop special relationship of trust obtaining recognition and loyalty with customers to the brand.
- Maintain a dense network of relationships in different circles with potential brand customers and opportunities to recruit new customers.
- Offer targeted customer invitations to collection or special product shows or to events with a connection to the brand.
- Manage and participate in high value sales or VIP customers.
- Assist Boutique Manager on managing difficult situations and find solutions to satisfy the customer, in line with store procedures and practice.

Team management:
- Assist Boutique Manager on team’s presentation: body language, verbal communication and behavior while respecting Dior’s practice (wearing of uniform, makeup, hair style, observance of zoning).
- Assist Boutique Manager to define and control the distribution of tasks and assignments within the team
- Support Boutique Manager to implement and monitor work schedules for daily activities and proper store presentation in order to ensure an optimal balance between resources and store traffic.
- Hold daily briefings in order to convey energy and help focus teams on goals/objectives.
- Support Boutique Manager on employee development.

Store management:
- Assist Boutique Manager to monitor business indicators and propose action plans to improve performance: sales figures, number of transactions, store traffic, conversion rates, average purchase, units per transaction, percentage of returning customers, number and rate of entries in customer database, number of outgoing sales calls, analysis for each nationality, discount rates, etc.
- Ensure that transactions are organized on a daily basis, during low store traffic periods.
- Use appropriate procedures for different transactions or problems requiring attention, and for the implemented systems and supports.
- Train, delegate and supervise the teams.
- Support Boutique Manager to guarantee optimal inventory organization and tidy storage conditions.
- Ensure the proper application of cash desk procedures as well as legal, fiscal and customs regulations.


Profile
- Passionate and energetic on retail
- Sense of fashion and luxury
- Customer service initiative and responsible
- Good team player and communication skill
- MBA or Master degree
- Major in luxury management or marketing or general management is preferred

一九四七年二月十二日，迪奥先生(Christian Dior)以其***高级订制系列改变了国际公认的优雅符号。这年他四十二岁。当迪奥先生踏上这一崭新的人生旅途时，他没有意识到，等待他的是非常特殊的命运：他即将大获成功，一鸣惊人，蜚声海外，用梦想和魅力打造无法效仿的独特风格，在世界上留下自己的烙印。短短几年，迪奥品牌就成为了奢华、优雅和精湛的极致象征。迪奥先生将其个人视角中的美丽与快乐，远远超出了时装的范畴。他深爱并再现了源自巴黎风格、植根于欧洲历史的高雅生活方式，并以这一伟大传统为根基，创办了迪奥公司(House of Dior)，将其变成奢华的终极标志。今天，迪奥的传统在才华横溢的继承者身上得到发扬光大，并富有感情与创造性地与迪奥先生的精神紧密结合。


电子邮箱：recruitment@christiandior.com