广州招聘Customer Relationship Officer/Manager

Customer Relationship Officer/Manager

法国兴业银行（中国）有限公司

公司规模：500-1000人
公司性质：外资(欧美)
公司行业：银行

职位信息

发布日期：2015-06-12
工作地点：广州-天河区
招聘人数：若干
工作经验：二年以上
学历要求：本科
语言要求：英语
职位类别：个人业务客户经理客户关系经理/主管

职位描述

Main Responsibilities

· To ensure that the highest level of customer service is provided at all times and that customers’ individual banking needs are fully met in a professional and competent manner

· To maximize the sales of the bank’s products, and to meet/exceed specific targets where appropriate

· To generate business through cross selling to existing customers; local sales promotions; outdoor marketing calls on companies or individual customers; contacts with CRMs of Corporate Banking & CIB

· To ensure that, whenever possible, cross sell opportunities are fully exploited in dealing with existing and new customers

· To supervise and co-ordinate the sales effort of a particular sales location

· To maintain a high standard of appearance of the sales location and of the sales staff

· To be fully conversant and up-to-date with retail products and market knowledge and to have knowledge of the various products offered by other division/subsidiaries. Also, to keep abreast of what is happening in the financial world

· As and when required, assist in performing operations control duties

· To assist grooming and training of new sales staff

To comply with his/her respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Business AML Officer in urgent or exceptional circumstances

Candidate Profile

·University graduate degree

·More than 3 years experience

·A sound knowledge of bank products and services and competition

·A good knowledge of banking practices, compliance, operation procedures and rules and miscellaneous procedures of the Bank

·Communication skills to handle operation staff at middle & back office, direct sales, phone banking and customers

·Sound sales & service skill with professional etiquette

·Working knowledge of computer system

·Administrative, time management and cost control skills, business and common sense

·Fluent in English both writing and speaking

发送简历要求:请您以附件形式发送您的简历到相应的电子邮箱cn-recruit-gua@socgen.com.cn,并在邮件标题中注明你所申请的职位名称。

Please indicate the position you are applying for.

公司介绍

SG Group was founded in 1864, it is one of the leading financial services groups in the Euro zone with 144 year-experience in Banking area and the10th largest French company by market cap. (EUR 46,2 bn).

SG Group is pursuing a profitable growth policy based on the selective development of its core activities (Retail banking & Financial Services, Global Investment Management & Services, Corporate & Investment Banking)through a combination of organic growth and acquisitions, and is drawing on a strong capacity for innovation geared towards satisfying its customers.

Continuing its growth and globalization strategy, the Société Générale group gathers nearly 151,000 employees, working in 82 countries. SG recognizes and promotes all talented people, regardless of their native country, their sex, their culture and their profile. Our employees' professional development is a priority and we have strong policies of career management, mobility and training in the whole Group, to be adapted to the needs of our different business lines and of our employees.

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