北京招聘

Key Objectives
Responsible for the management and development of the IT Infrastructure workplace services in BMW China. This involves direct relationship management of all workplace users of IT in order to provide consistently high services within the framework of BMW Group standard technology and processes. The person will also be required to be the deputy ITIS Manager.

Major Responsibilities
To manage the end-to-end service for client pc’s, laptops and peripherals
To ensure that BMW Group standards are deployed and maintained in this specific technology
Plan and implement current patch/virus management processes in co-ordination with Central IT responsible departments
Implementation and administration of Client Inventory processes
Implement tools and processes to run the GClients in China
Attend customer project and service reviews and workshops
Identify and resolve problems through use of technical tools and application of skills and experience
Delivery problem resolution and document problems and status’s via the Remedy management tool
Development and implementation of processes, tools and applications to support the above
Organise specification, gain authorisation and organise purchase of required hardware and software
Technical and Customer Projects - Where required, lead/support IT projects
Will be required to make operational decisions that ensure the continued operability of the desktop and related infrastructure systems. In many cases this will be inconjunction with our business partners and/or Central IT. Also pro-actively take part in all SCM operations management forum that will affect the desktop environment across the whole group.

Education / Degree
Degree in Information Technology or similar qualification

Knowledge / Skills / Competences
Variety: (breadth)
This role requires a wide range of organisational and technical IT skills combined with a good appreciation for project management.. A well developed relationship manner is required as there is a high level of contact with all levels of users and management within China and other areas of BMW Group IT.
Difficulty: (depth)
The difficulty will come from a set of demanding customers who require a high degree customer orientation and delivery of technical innovations preferably set within the boundaries of the BMW Group standards. Also from a matrix form of IT system and service management requiring high levels of management.
Good project management skills
Analytical mind to problem solving (root cause analysis, ability to look for the 'whole' solution).
Very good interpersonal skills
Flexible response to rapidly changing demands
Ability to function well under extreme pressure
Well-developed written and verbal communication skills in English and Chinese

Experience
At least 3 years of international Company working experience. Professional working experience in IT contract/service delivery management in 2 years.
Significant experience and proven service delivery capability
At least 3 years of Windows system support and desktop applications

If you are interested in this position, please apply for this position via any one of below methods:

如果您对此职位感兴趣，请通过以下任何一种方式申请此职位：

1． Apply for this position from BMW official website, please click below link. You need to spend few minutes to fulfill questionnaire and upload your resume.

通过宝马官网申请，请点击链接，您需要花几分钟填写职位申请问卷并上传简历

https://apac.recruitmentplatform.com/syndicated/private/syd_apply.cfm?ID=Q68FK026203F3VBQB7V8M7VJG&nPostingTargetId=878&nPostingId=238

2． Send your resume to below email address which is for this position only.

发送简历至此职位专用邮箱:

noreply_878@bmwchina.recruitmail.com

3． Click button 【Apply for this position】, then your resume which stored on 51job.com will be automatically sent to our recruiting system.

点击【立即申请】，您的51job的简历将被自动发送到招聘系统

　　宝马集团是德国最成功的汽车和摩托车制造商之一，也是德国规模最大的制造工业公司之一。宝马集团拥有BMW、MINI和Rolls-Royce三个品牌，是世界上唯一一家只专注于高档领域的汽车制造商。作为一家跨国公司，宝马集团在全球13个国家拥有24个生产基地，并在超过140个国家拥有销售网络。

　　2010财年，宝马集团的全球汽车总销量约146万辆。集团总收入达604.77亿欧元。截至2010年12月31日，宝马集团在全球的员工总数为95,453名。

　　1994年4月，宝马集团在华设立代表处-宝马汽车公司北京代表处，标志着宝马集团正式进入大中华区市场。2005年10月，宝马（中国）汽车贸易有限公司成立，它的成立是宝马集团对中国市场长期承诺的又一里程碑。

　　目前，通过进口与沈阳工厂的生产，BMW全系列车型，包括BMW 1系、3系、5系、6系、7系、X系、Z系、高性能M系， MINI及Rolls-Royce汽车在中国大陆均有销售。在2010年，宝马汽车在中国大陆的销量达到168,998辆，使中国跃升为宝马全球第三大市场。

　　The BMW Group is one of the most successful manufacturers of automobiles and motorcycles in the world with its BMW, MINI and Rolls-Royce brands. As a global company, the BMW Group operates 24 production facilities in 13 countries and has a global sales network in more than 140 countries.

　　The BMW Group achieved a global sales volume of approximately 1.46 million automobiles for the 2010 financial year. Revenues for 2010 totalled euro 60.477 billion. At 31 December 2010, the company employed a global workforce of 95,453 associates.

　　In 1994 April, BMW Group established the representative office in Beijing, which is recognized as BMW’s official entry to Chinese market. In 2005 October, BMW China Automotive Trading Ltd. was established as another milestone of BMW’s long term commitment to Chinese market.

　　By both import and local production, BMW has introduced all product series to Chinese market including 1, 3, 5, 6, 7, X, Z, M series as well as MINI and Rolls-Royce brands. In the year of 2010, BMW has sold 168,998 cars in Mainland China, which made China the 3rd largest market in BMW’s global sales network.