Renewal Services Coordinator( 阿拉伯语)
飞塔信息科技(北京)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:计算机软件 通信/电信/网络设备
职位信息
- 发布日期:2012-09-07
- 工作地点:北京
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:阿拉伯语精通
英语精通 - 职位类别:阿拉伯语翻译 项目执行/协调人员
职位描述
Describe Job Duties:
Renewal coordinator should help PM to establish renewal projects in China. He/ She should be actively involved in licensing business and be responsible for data management.
Brief Job Description:
1. Responsible for managing the FortiGuard/FortiCare renewal business process.
2. Handle renewal requirements in incoming call or Email from partner and end user. Collect end user info and device's model & SN from partners and end users. Make sure the data are correct and matched.
3. Track price list, discount and promotion activities. Make sure the price in the quota is correct.
4. Input service renewal info into FortiCare system. Generate and send the renewal quota to partners & end users.
5. Update end user info to the FortiCare system whenever necessary.
6. Handle special renewal case such as unmatched device SN and renewal auto-registration date, unmatched end user info and device SN. Generally, such error info is caused by error data offered by partner or end user. Double check such info and update the FortiCare system with the admin interface offered by MIS.
7. Generate weekly & monthly renewal report based on everyday operation data and FortiCare system report. Report high-end lost renewals.
8. Support selling of Renewals of the company's services contracts, mainly via telephone and email.
9. Mail details of expiring contracts to our Channel and existing clients and he/she will follow up on these opportunities to ensure the Renewals get closed.
10. Communicate with our Registration team and help to increase the Registration Rate where necessary.
11. Relationship development and maintenance with license partners.
Describe Job Experience Required:
1. Excellent capability in data management, well-developed computer skills and good presentation skills in English;
2. Excellent communication and negotiation capability with license partners.
Describe Educational Requirement:
Bachelor Degree.
Renewal coordinator should help PM to establish renewal projects in China. He/ She should be actively involved in licensing business and be responsible for data management.
Brief Job Description:
1. Responsible for managing the FortiGuard/FortiCare renewal business process.
2. Handle renewal requirements in incoming call or Email from partner and end user. Collect end user info and device's model & SN from partners and end users. Make sure the data are correct and matched.
3. Track price list, discount and promotion activities. Make sure the price in the quota is correct.
4. Input service renewal info into FortiCare system. Generate and send the renewal quota to partners & end users.
5. Update end user info to the FortiCare system whenever necessary.
6. Handle special renewal case such as unmatched device SN and renewal auto-registration date, unmatched end user info and device SN. Generally, such error info is caused by error data offered by partner or end user. Double check such info and update the FortiCare system with the admin interface offered by MIS.
7. Generate weekly & monthly renewal report based on everyday operation data and FortiCare system report. Report high-end lost renewals.
8. Support selling of Renewals of the company's services contracts, mainly via telephone and email.
9. Mail details of expiring contracts to our Channel and existing clients and he/she will follow up on these opportunities to ensure the Renewals get closed.
10. Communicate with our Registration team and help to increase the Registration Rate where necessary.
11. Relationship development and maintenance with license partners.
Describe Job Experience Required:
1. Excellent capability in data management, well-developed computer skills and good presentation skills in English;
2. Excellent communication and negotiation capability with license partners.
Describe Educational Requirement:
Bachelor Degree.
公司介绍
美国Fortinet (飞塔)公司(NASDAQ: FTNT)是全球领先的网络安全和统一威胁管理(UTM)解决方案提供商。 Fortinet的产品和预订服务为客户提供广阔的、综合的、高性能的动态安全威胁防护,同时还简化了IT 安全体系结构。Fortinet的客户包括全球的企业、服务提供商和政府单位,包括全球财富榜 100强中的大多数。
Fortinet由Ken Xie于2000年创建. Fortinet由一支强大的, 在网络安全领域富有丰富经验的管理团队领导至今. Fortinet作为领先的网络安全公司己经广泛的被行业分析师, 工商业界与技术组织和新闻媒体报道和认可。至今,Fortinet已经为世界范围内100,000多客户提供了超过70万台以上的网络安全设备。
Fortinet总部位于加州Sunnyvale,在美国、欧洲、亚洲等30多个国家和地区设有客户支持和销售中心,中国Fortinet(飞塔)总部位于北京, 并在天津, 上海, 广州, 深圳等多个城市设有销售及研发中心.
· 全球UTM市场占有率第一名 (来自IDC以及Frost & Sullivan)
· 全球四大网络安全设备厂商之一(IDC)
· 全球UTM市场领导者;
· 全球最多的网络安全认证持有者;
· 2009年被评选为硅谷最理想工作的地方之一
Fortinet由Ken Xie于2000年创建. Fortinet由一支强大的, 在网络安全领域富有丰富经验的管理团队领导至今. Fortinet作为领先的网络安全公司己经广泛的被行业分析师, 工商业界与技术组织和新闻媒体报道和认可。至今,Fortinet已经为世界范围内100,000多客户提供了超过70万台以上的网络安全设备。
Fortinet总部位于加州Sunnyvale,在美国、欧洲、亚洲等30多个国家和地区设有客户支持和销售中心,中国Fortinet(飞塔)总部位于北京, 并在天津, 上海, 广州, 深圳等多个城市设有销售及研发中心.
· 全球UTM市场占有率第一名 (来自IDC以及Frost & Sullivan)
· 全球四大网络安全设备厂商之一(IDC)
· 全球UTM市场领导者;
· 全球最多的网络安全认证持有者;
· 2009年被评选为硅谷最理想工作的地方之一
联系方式
- Email:hr@fortinet.com.cn
- 公司地址:上班地址:张江松涛路489号B座201室