北京招聘

职位描述：
1、通过电话受理客户咨询、订购、查询等，向客户提供良好服务并促成订单
2、了解客户需求，对其购买提供专业咨询
3、跟踪、处理客户反馈信息，维护客户关系，提升客户满意度
4、按业务流程处理或记录简单的投诉事件以及及时处理突发、异常事件
5、维护客户关系，展现公司良好形象
6、客户相关信息的录入管理，建立客户档案
7、完成上级交给的其它事务性工作

岗位要求：
1、大专以上学历，物流专业优先；
2、良好的英语阅读能力，有CET-4或者相关英语专业者优先
3、英文打字达120字/分钟
4、口齿清晰，表达能力强
5、有耐心，工作认真负责，积极主动，具备良好的服务意识
6、能承受一定的工作压力，能积极配合公司在项目工作时间上的安排
7、有客户服务行业工作经验者优先
8、本岗位工作地点在顺义区机场附近(近地铁15号线），不能接受此工作地点者请慎投简历。

Recall Corporation (www.recall.com) is the world's trusted partner for outsourced records and information management services. Founded in 1977, the Company has grown to service customers throughout North America, Europe, Latin America and the Asia Pacific employing more than 4,000 employees. Recall offers comprehensive records management, data protection, and information destruction solutions along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery.

Now Recall Holdings Limited (ASX: REC) is a global leader in information management solutions, operates more than 300 facilities in 23 countries.

Recall is now setting up its offices in China and is seeking qualified candidates to join its Shanghai and Beijing offices with the following vacancies: