北京招聘

Job Responsibilities:

- To provide local IT helpdesk support and first level IT support
- To manage Helpdesk hotline/mail to meet committed SLA
- To perform Helpdesk Problem Escalation and Incident Management
- To manage desktop support vendor and have regular service review
- To maintain HQ and branch Patch Panel Room
- To coordinate branch expansion or new branch IT setup project
- To manage cabling vendors and provide cabling service

Job Requirements:

- 2 or more years of experience in an IT helpdesk support position
- A bachelor's degree in information technology systems and other related field
- Detail-oriented with strong problem-solving skills
- Ability to work and research technical issues independently if necessary
- Good command of English and Chinese language
- Good interpersonal skills including oral and written communication skills, and the ability to interact with a diverse range of internal clients
- Good knowledge of Windows and Unix
- Work under pressure and good team work
- Following certification is preferred:
1. MCSE
2. CCNA
3. ITLE Foudation 3

大華銀行集團於1992年1月在台灣成立辦事處，繼3年後1995年8月28日正式升級為分行。有鑒於台灣金融業的不斷國際化及自由化，我們在2001年4月2日也開始辦理國際境外金融（OBU）的業務。

大華銀行台北分行擁有一般正規銀行的執照，可提供客戶全方位的金融服務，我們不僅提供傳統的匯款與貿易服務，同時亦承做企業授信、商業融資、即期暨遠期外匯等財務金融交易。

大華銀行集團擁有卓越之國際聲譽，所以我們所針對的客戶是一般有跨國界金融服務需求的企業。

本行經多年來的努力，已成功建立了一群本地與國際的客戶。我們深信本行在與其他分支機構的合作下(尤其是大中華地區)，當能實現本集團之***使命：『發展成為亞洲太平洋區域的主要銀行，承諾為客戶提供優質產品與最完善的服務』。