Sales Excellence Program Manager(职位编号：797808)
微软销售市场和服务集团 （SMSG）
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-08-02
- 工作地点：广州
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 职位类别：销售经理
职位描述
Job Category: Sales
Location: China, Guangzhou
Job ID: 797808
Product: (Not Product Specific)
Division: Sales
Purpose of the workgroup and the job:
Sales Excellence is in charge of driving the adoption within EPG (Enterprise & Partner Group) of Business Management (BM), Opportunity Management (OM) and Relationship Management (RM) processes/frameworks, the group works in tandem with sales teams, XTU leads, and all sectors within the subs to achieve consistency in execution.
The Program Manager is in charge of driving the adoption of the relationship management framework, providing strong virtual team leadership and orchestrating execution of key strategies and programs across the subsidiary/area including the local partners, services, sales and marketing teams.
Roles and responsibilities:
Build Relationship Excellence Framework for GCR based on best practices from other areas / subsidiaries including review templates, readiness material, reporting, etc.
Build execution plan together with the area with clear deliverables, time lines, engagement model, priorities, etc. Make sure there are clear and agreed commitments from all key stake holders (e.g. EPG lead and Sales Excellence lead in each subsidiary). Key focus areas are:
- Account Planning to manage the business engagement and make sure MS addresses the core needs of the Customer or Partner.
- Conditions of Satisfaction to manage the relationship
- Executive Business Reviews
- Services Engagement
Drive the deployment of Windows and Office through working with sales, partner and BG
Define and provide project management of account review, big deal review and win/loss review
Be responsible for RoB input on Relationship Management, i.e. provide insight for monthly and quarterly ROB calls as well as MYR. Be responsible for planning, commitment setting and target setting related to Relationship Excellence.
Be fully knowledgably of the GRS and ECS insights and identified key drivers
- Use that insight as a basis for the engagement with the subs: Ensure process exists for Key relationship/satisfaction drivers to be included as part of each account, and partner business plan.
- Use that insight to engage with area Sales teams (all sectors), PTU, BMO, and Services to define cross area initiatives
Requirements:
- 5 - 8 years of related experience
- Consistently practices exceptional organizational, communication, project management, negotiation, and problem solving skills
- Consistently displays an exceptional understanding of enterprise/global enterprise corporate account sales needs
- Drives operational precision by active design of and participation in managerial initiatives
- 8 - 10 years of related experience is essential to the job
- Bachelor’s Degree (B.S./B.A.) is typically required for the position and MBA or Master’s Degree is preferred
- Finance or business analyst background is highly preferred
- Candidates with tools experience of accessing databases / writing SQL, expert at using Excel pivot tables and using back-end systems are targeted
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN
Location: China, Guangzhou
Job ID: 797808
Product: (Not Product Specific)
Division: Sales
Purpose of the workgroup and the job:
Sales Excellence is in charge of driving the adoption within EPG (Enterprise & Partner Group) of Business Management (BM), Opportunity Management (OM) and Relationship Management (RM) processes/frameworks, the group works in tandem with sales teams, XTU leads, and all sectors within the subs to achieve consistency in execution.
The Program Manager is in charge of driving the adoption of the relationship management framework, providing strong virtual team leadership and orchestrating execution of key strategies and programs across the subsidiary/area including the local partners, services, sales and marketing teams.
Roles and responsibilities:
Build Relationship Excellence Framework for GCR based on best practices from other areas / subsidiaries including review templates, readiness material, reporting, etc.
Build execution plan together with the area with clear deliverables, time lines, engagement model, priorities, etc. Make sure there are clear and agreed commitments from all key stake holders (e.g. EPG lead and Sales Excellence lead in each subsidiary). Key focus areas are:
- Account Planning to manage the business engagement and make sure MS addresses the core needs of the Customer or Partner.
- Conditions of Satisfaction to manage the relationship
- Executive Business Reviews
- Services Engagement
Drive the deployment of Windows and Office through working with sales, partner and BG
Define and provide project management of account review, big deal review and win/loss review
Be responsible for RoB input on Relationship Management, i.e. provide insight for monthly and quarterly ROB calls as well as MYR. Be responsible for planning, commitment setting and target setting related to Relationship Excellence.
Be fully knowledgably of the GRS and ECS insights and identified key drivers
- Use that insight as a basis for the engagement with the subs: Ensure process exists for Key relationship/satisfaction drivers to be included as part of each account, and partner business plan.
- Use that insight to engage with area Sales teams (all sectors), PTU, BMO, and Services to define cross area initiatives
Requirements:
- 5 - 8 years of related experience
- Consistently practices exceptional organizational, communication, project management, negotiation, and problem solving skills
- Consistently displays an exceptional understanding of enterprise/global enterprise corporate account sales needs
- Drives operational precision by active design of and participation in managerial initiatives
- 8 - 10 years of related experience is essential to the job
- Bachelor’s Degree (B.S./B.A.) is typically required for the position and MBA or Master’s Degree is preferred
- Finance or business analyst background is highly preferred
- Candidates with tools experience of accessing databases / writing SQL, expert at using Excel pivot tables and using back-end systems are targeted
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN
公司介绍
微软本着与合作伙伴共同成长、共同发展的宗旨深入开拓中国本地市场。作为一家软件平台厂商，微软通过合作伙伴业务模式，努力促进信息技术产业生态系统的建设。我们通过合作伙伴把微软的产品和服务送到用户手中，通过合作伙伴基于微软的平台开发丰富的、最适合中国市场的应用产品和解决方案来满足用户的需求。
微软与政府有关部门及其他机构合作，积极推动缩小数字鸿沟，以帮助各层次、各地区的人们实现自己的最大潜能。多年来，无论是开展“携手助学”支持农村和边远地区教育、推进“农村信息化”建设让农民通过信息技术脱贫致富，还是实施“潜力无限”项目，合作成立社区学习中心，扶助弱势人群，都体现了我们致力于成为优秀企业公民的不懈努力。
微软通过开发众多的软件产品和服务并提供相应的生产、授权和支持，向用户传递商业价值。目前，微软在中国业务涉及Windows客户端、服务器平台和开发工具、信息工作者产品、微软商务管理解决方案、移动及嵌入式设备、MSN和家庭消费及娱乐产品等七个方面。
欢迎浏览公司网站：http://www.microsoft.com/china
微软与政府有关部门及其他机构合作，积极推动缩小数字鸿沟，以帮助各层次、各地区的人们实现自己的最大潜能。多年来，无论是开展“携手助学”支持农村和边远地区教育、推进“农村信息化”建设让农民通过信息技术脱贫致富，还是实施“潜力无限”项目，合作成立社区学习中心，扶助弱势人群，都体现了我们致力于成为优秀企业公民的不懈努力。
微软通过开发众多的软件产品和服务并提供相应的生产、授权和支持，向用户传递商业价值。目前，微软在中国业务涉及Windows客户端、服务器平台和开发工具、信息工作者产品、微软商务管理解决方案、移动及嵌入式设备、MSN和家庭消费及娱乐产品等七个方面。
欢迎浏览公司网站：http://www.microsoft.com/china