北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服专员/助理(非技术)招聘

Presales Architect-FSI(职位编号:798022)

微软销售市场和服务集团 (SMSG)

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2012-08-14
  • 工作地点:广州
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 职位类别:售前/售后技术支持工程师  客服专员/助理(非技术)

职位描述

Job Category: Customer Service & Support
Location: China, Guangzhou
Job ID: 798022
Product: (Not Product Specific)
Division: Services & Support

Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
- Must have a degree in Computer Science or Engineering, or equivalent work experience.
- At least 5 - 8 years related IT experience.
- Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
- Must have a proven record of delivering business value.
- Some business process and people management skills or related experience required.
- Role Specific Characteristics May Include
- Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

Professional Training and Certification
- Must have a degree in Computer Science or Engineering, or equivalent work experience.
- At least 5 - 8 years related IT experience.
- Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
- Must have a proven record of delivering business value.
- Some business process and people management skills or related experience required.
- Role Specific Characteristics May Include
- Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
- Knowledge, Skills, and Abilities
- Analytical Problem Solving
- Building Customer/Partner Relationships
- Confidence
- Cross-Boundary Collaboration
- Impact and Influence
- Interpersonal Awareness
- Services Project Management
- Strategic Insight
- Product & Technology Expertise
- Value Selling
- Dealing with ambiguity
- 5 - 8 years of related experience
- Bachelor’s Degree (B.S./B.A.) required

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

公司介绍

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