手机游戏客服GM
北京金山软件有限公司
- 公司规模:500-1000人
- 公司性质:民营公司
- 公司行业:计算机软件
职位信息
- 发布日期:2013-05-13
- 工作地点:北京
- 招聘人数:若干
- 工作经验:一年以上
- 学历要求:高中
- 职位类别:客服专员/助理(非技术)
职位描述
岗位职责:
1. 负责维护和建立手游良好的客户关系,处理玩家QQ群、微信、微博、贴吧、邮件、论坛、在线等形式的咨询、投诉和建议;
2. 记录、整理、收集游戏BUG和建议,及时反馈并协助相关部门进行处理,组织带领游戏公会及GM管理等;
3. 监控游戏运行状态,对公司运营的手机游戏进行测试;
4. 参与活动策划,协助相关运营人员进行简单的网络推广;
5. 发展方向为游戏运营岗位。
任职资格:
1.高中以上学历,专业不限;
2.喜欢游戏,至少熟悉2款游戏,有游戏GM、客户服务经验者优先;
3.具有网络基本知识,熟悉计算机基本操作,有网络推广工作经验者优先;
4.普通话标准,亲和力强,良好的沟通及表达能力,头脑灵活,做事细心耐心、有毅力,有公会、社区、贴吧、论坛工作经验者优先;
5.有强烈的工作愿望与责任心,爱学习,勤思考,有团队意识,能服从团队安排。
公司介绍
金山软件是中国最知名的软件企业之一,中国领先的应用软件和互联网服务提供商。目前,金山软件在珠海、北京、成都、大连、深圳五地分设研发中心,创造了WPS Office、金山词霸、金山毒霸、剑侠情缘、封神榜等众多知名产品。同时,金山旗下拥有国内知名的大型英语学习社区爱词霸网(www.iciba.com)以及在线游戏交流社区逍遥网(www.xoyo.com)。
2007年10月9日,金山软件在香港主板成功上市(股份编号:03888.HK)。2008年,金山软件迎来了20周年的庆典,走过弱冠之年的金山软件将加速推进其技术立业及国际化战略。
做世界一流的软件公司,是所有金山人永远不变的梦想。
电话:(86-10)-82334488
传真:(86-10)-82325655
Kingsoft Corporation Limited is a leading software developer, distributor and service provider in China. Kingsoft now has R&D centers in Zhuhai, Beijing, Chengdu, Dalian, and Shenzhen. We have several well-known products such as Kingsoft Office, Kingsoft PowerWord, Kingsoft Internet Security and online games such as "JX Series" and "The First Myth". Kingsoft has set up some of China's largest online communities, including the most popular domestic online English learning website www.iciba.com and the online games website www.xoyo.com.
On October 9th, 2007, Kingsoft was listed on the Hong Kong Stock Exchange (stock code: 03888.HK). 2008 was the 20th anniversary of Kingsoft. After twenty-year's struggles and development, Kingsoft will continue to accelerate the internationalization strategy based on techniques.
Kingsoft people have never doubt their goal is to become a world-class software provider.
2007年10月9日,金山软件在香港主板成功上市(股份编号:03888.HK)。2008年,金山软件迎来了20周年的庆典,走过弱冠之年的金山软件将加速推进其技术立业及国际化战略。
做世界一流的软件公司,是所有金山人永远不变的梦想。
电话:(86-10)-82334488
传真:(86-10)-82325655
Kingsoft Corporation Limited is a leading software developer, distributor and service provider in China. Kingsoft now has R&D centers in Zhuhai, Beijing, Chengdu, Dalian, and Shenzhen. We have several well-known products such as Kingsoft Office, Kingsoft PowerWord, Kingsoft Internet Security and online games such as "JX Series" and "The First Myth". Kingsoft has set up some of China's largest online communities, including the most popular domestic online English learning website www.iciba.com and the online games website www.xoyo.com.
On October 9th, 2007, Kingsoft was listed on the Hong Kong Stock Exchange (stock code: 03888.HK). 2008 was the 20th anniversary of Kingsoft. After twenty-year's struggles and development, Kingsoft will continue to accelerate the internationalization strategy based on techniques.
Kingsoft people have never doubt their goal is to become a world-class software provider.
联系方式
- Email:hr@kingsoft.com
- 公司地址:上班地址:北京市海淀区小营西路 33 号金山软件大厦