Customer Service Representative
世楷贸易(Steelcase)
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:家具/家电/工艺品/玩具/珠宝 办公用品及设备
职位信息
- 发布日期:2013-05-13
- 工作地点:上海-黄浦区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语
- 职位类别:销售行政专员/助理 业务跟单
职位描述
Job Discriptions
? The role is responsible for process sales orders, handle sales inquiries
? Works extensively with the vendors, logistics providers plus delivery team, project managers, salespeople, and customers to organize and ensure timely shipment and deliveries;
? Handle service calls & warranty claim, file LASER for replacement
? Handle shipment, custom clearance, deliveries and invoicing
? Using company inventory control system to manage company inventory in the warehouse / offices / and capture movements of goods and/or company assets
? Provide supports and resources to CS teammates; be aware of the hours worked, and ensure teammates’ satisfaction
Requirements
Diploma and above or equivalent qualification;
? Minimum 1 year’s working experience;
? Strong service and teamwork / collaboration mindset;
? Strong problem solving and judgment abilities;
? Strong planning and time management capabilities;
? Proactive and strong self-initiative working style;
? Strong computer skills and proficient in MS Office and Outlook;
? Proficient English in both oral and written communications.
? The role is responsible for process sales orders, handle sales inquiries
? Works extensively with the vendors, logistics providers plus delivery team, project managers, salespeople, and customers to organize and ensure timely shipment and deliveries;
? Handle service calls & warranty claim, file LASER for replacement
? Handle shipment, custom clearance, deliveries and invoicing
? Using company inventory control system to manage company inventory in the warehouse / offices / and capture movements of goods and/or company assets
? Provide supports and resources to CS teammates; be aware of the hours worked, and ensure teammates’ satisfaction
Requirements
Diploma and above or equivalent qualification;
? Minimum 1 year’s working experience;
? Strong service and teamwork / collaboration mindset;
? Strong problem solving and judgment abilities;
? Strong planning and time management capabilities;
? Proactive and strong self-initiative working style;
? Strong computer skills and proficient in MS Office and Outlook;
? Proficient English in both oral and written communications.
公司介绍
About Steelcase
Steelcase Inc. helps create great experiences - wherever work happens. Our brands offer a comprehensive portfolio of workplace furnishings; products and services, inspired by nearly 100 years of insight gained serving the world's leading organizations. We are globally accessible through a network of channels, including over 650 dealers. We design for social, economic, and environmental sustainability. Steelcase is a global, publicly traded company leading our industry with fiscal 2009 revenue of approximately $3.2 billion. For more information, visit www.steelcase.com.
关于Steelcase:
Steelcase旨在提供非凡的工作体验-无论何处发生工作。得益于近百年来为全球各地先进公司服务的经验,赋予了我们产品无限的灵感,Steelcase始终致力于向客户提供全面的工作场所家具组合、优质产品及全方位服务。在全球,我们通过积极拓展供销渠道和市场网络,涵盖了全球逾650家经销商。同时,秉承设计应促进社会、经济及环境的可持续性发展之理念。作为上市公司,Steelcase是全球办公家具行业的领导者,2009财务年度收入约为32亿美元。
如欲了解更多,请浏览www.steelcase.com.
Steelcase欢迎优秀人才加盟,请投简历至邮箱:hr.sh@steelcase.com,并注明所应聘的职位和工作地点。
Steelcase Inc. helps create great experiences - wherever work happens. Our brands offer a comprehensive portfolio of workplace furnishings; products and services, inspired by nearly 100 years of insight gained serving the world's leading organizations. We are globally accessible through a network of channels, including over 650 dealers. We design for social, economic, and environmental sustainability. Steelcase is a global, publicly traded company leading our industry with fiscal 2009 revenue of approximately $3.2 billion. For more information, visit www.steelcase.com.
关于Steelcase:
Steelcase旨在提供非凡的工作体验-无论何处发生工作。得益于近百年来为全球各地先进公司服务的经验,赋予了我们产品无限的灵感,Steelcase始终致力于向客户提供全面的工作场所家具组合、优质产品及全方位服务。在全球,我们通过积极拓展供销渠道和市场网络,涵盖了全球逾650家经销商。同时,秉承设计应促进社会、经济及环境的可持续性发展之理念。作为上市公司,Steelcase是全球办公家具行业的领导者,2009财务年度收入约为32亿美元。
如欲了解更多,请浏览www.steelcase.com.
Steelcase欢迎优秀人才加盟,请投简历至邮箱:hr.sh@steelcase.com,并注明所应聘的职位和工作地点。
联系方式
- 公司网站:http://www.steelcase.com
- Email:hr.sh@steelcase.com
- 公司地址:上海市卢湾区思南路35号
- 邮政编码:200020