北京招聘

JOB DESCRIPTION-A. Job title / Job code / Reporting to :
IT Analyst Hertz Information Technology
B. Job purpose (mission or "raison d'être")
This position will be part of a team working on key IT Infrastructure projects aligned with International Business strategy, within agreed parameters of time.

Work on day to day operations and key infrastructure projects.

Work with, existing and new IT technologies/ developments which fit and add value to the International Business and Global IT strategy.

Ensure that service levels are maintained and continually approved, and problems with day-to-day delivery of services are minimized.

Key-result areas (Major Accountabilities) (What is done and for what purpose)

1. Working as part of the International IT team to deliver the appropriate system architecture and infrastructure solutions to meet agreed business requirements.
2. Maintain the International IT infrastructure/ applications by monitoring performance and capacity.
3. Maintain a service management attitude, promoting best practice throughout the IT team.
4. Ensure Service Level Commitments are met and improvement opportunities are highlighted.
5. Maintain mission critical systems / IT infrastructure at all times.
6. Managing own competing priorities and dependencies, liaise with International IT Snr Analysts to ensure optimum usage of time.
7. Work within schedules, time estimates, and project plans for all deliverables.
8. Track own involvement project milestones, identify problem areas before they impact the project.
9. Provide regular communication of progress as required.
10. Ensure self development plans are followed and training attended, when scheduled.
11. Coach new members of staff to ensure IT/ business expectations are met on a consistent basis.
12. Ensure compliance with policies and standards.
13. Promote existing and emerging technologies, to provide input on guidelines and roadmaps for future IT infrastructure developments.
14. Contribute to the smooth operation of the IT function in Europe.

C. Job Contacts (main interfaces inside and outside the company)
International IT COE (All Levels)
This role interfaces with all aspects of International business. (e.g. Network, PC's , Servers etc.)
Shared Services Centre- HESC (Call Centre) ? All COE's
DR / Business Continuity Partners.
BPO / ITO Partners- BT
External Vendors - .(Hardware & Software suppliers, e.g .IBM, HP, BT, AT&T, International Vendors, Cisco etc.)
External consultants, where applicable.
D. Job dimensions (Authority/Autonomy)

Budget: N/A People: 0



Key Performance Indicators. KPI 1 KPI 2 KPI 3 KPI 4
Number or percentage of Programmes / Projects delivered per year within timescale, ensuring a standard and consistent approach / methodology in defining, development and deployment of these projects has been met.



Benefits, financial and other of Programmes / Projects delivered.
Adherhance to SLA's and % of SLA's met, both with internal customers and external vendors / suppliers.








Self Development & Performance management.
















Customer Satisfaction, ensuring effective communication and relationship management.















E. Knowledge, skills and experience required
(Detail here the knowledge, skills and experience required for satisfactory performance of the job)

Educational Background:
BA Degree Qualified-desirable, but not a necessity.
CCNA, MCSA, SQL, Project Management or equivalent certification preferred.

Professional Experience:
A background in IT with a minimum of 1 years experience, including network/ application or infrastructure development experience.

Minimum 1 years experience with PC operating systems and software applications.

Or

Minimum 1 years experience in Tele communications, which will include networking protocols such as TCP/IP.
Or
Minimum 1 years experience in programming languages, VB.net, ASP.net, .xml with a knowledge of SQL databases and reporting tools

Knowledge:
Experience in working on a diverse portfolio of projects.
Awareness of an ITIL framework.
knowledge / experience of third party supplier / vendor management
Knowledge and experience of quality management principles and processes.
Knowledge of technical terminology in both native and English language.


Skills:
Ability to identify problems, make decisions, create solutions and take actions.
Highly self motivated and directed with an attention to detail and strong customer service focus.
Ability to work under pressure, managing multiple priorities to strict deadlines within a highly demanding technical environment.
Flexible approach to travel within the International IT CoE as a member of the IT International virtual team
Excellent Organisational skills.


Competencies:
PRIMARY

Customer service orientation
Drive and Initiative
Teamwork Energy
Continuous improvement

Communication

Results orientated

Additional Notes:
There is a need for the job holder to continually upgrade the level of his / her skill set and knowledge to keep abreast of technological advances within his / her own area of expertise. The ability to learn and adapt quickly in a continuously changing technology and business environment is also a key requirement for the job holder.
This role encompasses desktop/ server support, Telecommunications (voice/data) and Application development.

Hertz Corporation,one of the world's largest general use car rental company operating from over 8,100 corporate locations in 147 countries, is actively expanding its business scope in China.We are seeking a highly qualified and enthusiastic candidate to undertake the position of Manager, Chauffeur Service Operations.
赫兹，全球最大的汽车租赁公司之一，分布在147个国家8100个租赁点，现在正在积极地把其业务范围扩大至中国。我们正在寻求热情而具备高素质的人员担任带驾营运部经理职位。
Interested candidates are strongly encouraged to forward their detailed resume in Chinese/English to us no later than 20th Dec,2008.Applications will be treated in strict confidence.
JOIN US AND BECOME PART OF A WORLD-CLASS COMPANY IN TOTAL MOBILITY SOLUTIONS