Operation Service Engineer(职位编号：834453)
微软服务器与工具事业部（中国）（STBC）
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2013-04-27
- 工作地点：北京
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 职位类别：网站营运专员
职位描述
Job ID 834453
Location China, Beijing
Job Category Services & Consulting
Product Windows Azure
Division Server & Tools Business
Job Title: Operation Service Engineer
Division: Server & Tool Business
Work Location: Beijing, China
Are you interested in helping to drive the direction of a product that defines the cloud industry? Do you enjoy working on fast paced, bleeding edge services at giant scale?
Windows Azure is at the core of Microsoft’s Cloud strategy and our mission is to create a Cloud Platform that provides virtualized computation, scalable storage, automated management and a rich developer experience. Windows Azure provides developers with on-demand compute and storage to create, host, scale, and manage scalable web services on the Internet through Microsoft’s global data centers and via on-premises “private cloud” deployments on the Windows Azure Appliance.
Windows Azure is looking for an experienced Operation Service Engineer who lives and breathes site up, availability, and reliability. Individuals in this role are accountable for designing and driving operability into the platform, leading “run-it” execution in our operational silos (incident management, T3 customer support, platform deployment, platform build-out), and leading service restoration during a crisis. The successful candidate will be able to demonstrate breadth and depth managing complex, highly available, and scalable services.
Responsibilities:
- Participate in the design of v.next cloud architecture
- Drive continuous improvement into the product, process, and technology through gap analysis and solution design
- Champion platform operability by designing and driving improvements into features, monitors and tools
- Oversight and accountability for performance in incident management, software deployment, hardware build-out and customer support operational silos in a 24X7X365 environment
- Cut minutes off outages. Manage technical response during critical incidents (Incident Commander)
- Point of contact for key internal and external partners
- Develop and maintain operational playbooks that guide engineering teams' day to day activities
Required Skills:
- Demonstrated strategic thinking, quantitative and analytical skills, team leadership, and collaboration
- Excellent problem resolution, judgment, negotiating and decision making skills
- Excellent written and oral communication skills required. Able to communicate to a variety of audiences including engineers, executive management and customers.
- Experienced in operating internet service (non-internal, public customer facing) at large scale for 5 years.
- Good at driving production on-live issues to resolve across various teams including ops and engineering. Excellent crisis management skill is required.
- Excellent scripting skill is required (bash, perl, powershell). Good at making tools or utilizing open sourced or Microsoft tools to make daily operations tasks automated.
- Strong windows server, AD configuration and management knowledge. Or equivalent skill on Linux/Unix.
- Good development background (especially internet based services development by Visual Studio for instance) is a plus.
- Passionate of Windows Azure landing on China and the willingness to overcome the challenges.
- Familiar with Windows Azure is a plus.
- On call for 24/7 arrangement (rotation with team members).
- BS/BA in Computer Science, math, telecommunications, or equivalent education or experience
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN
Location China, Beijing
Job Category Services & Consulting
Product Windows Azure
Division Server & Tools Business
Job Title: Operation Service Engineer
Division: Server & Tool Business
Work Location: Beijing, China
Are you interested in helping to drive the direction of a product that defines the cloud industry? Do you enjoy working on fast paced, bleeding edge services at giant scale?
Windows Azure is at the core of Microsoft’s Cloud strategy and our mission is to create a Cloud Platform that provides virtualized computation, scalable storage, automated management and a rich developer experience. Windows Azure provides developers with on-demand compute and storage to create, host, scale, and manage scalable web services on the Internet through Microsoft’s global data centers and via on-premises “private cloud” deployments on the Windows Azure Appliance.
Windows Azure is looking for an experienced Operation Service Engineer who lives and breathes site up, availability, and reliability. Individuals in this role are accountable for designing and driving operability into the platform, leading “run-it” execution in our operational silos (incident management, T3 customer support, platform deployment, platform build-out), and leading service restoration during a crisis. The successful candidate will be able to demonstrate breadth and depth managing complex, highly available, and scalable services.
Responsibilities:
- Participate in the design of v.next cloud architecture
- Drive continuous improvement into the product, process, and technology through gap analysis and solution design
- Champion platform operability by designing and driving improvements into features, monitors and tools
- Oversight and accountability for performance in incident management, software deployment, hardware build-out and customer support operational silos in a 24X7X365 environment
- Cut minutes off outages. Manage technical response during critical incidents (Incident Commander)
- Point of contact for key internal and external partners
- Develop and maintain operational playbooks that guide engineering teams' day to day activities
Required Skills:
- Demonstrated strategic thinking, quantitative and analytical skills, team leadership, and collaboration
- Excellent problem resolution, judgment, negotiating and decision making skills
- Excellent written and oral communication skills required. Able to communicate to a variety of audiences including engineers, executive management and customers.
- Experienced in operating internet service (non-internal, public customer facing) at large scale for 5 years.
- Good at driving production on-live issues to resolve across various teams including ops and engineering. Excellent crisis management skill is required.
- Excellent scripting skill is required (bash, perl, powershell). Good at making tools or utilizing open sourced or Microsoft tools to make daily operations tasks automated.
- Strong windows server, AD configuration and management knowledge. Or equivalent skill on Linux/Unix.
- Good development background (especially internet based services development by Visual Studio for instance) is a plus.
- Passionate of Windows Azure landing on China and the willingness to overcome the challenges.
- Familiar with Windows Azure is a plus.
- On call for 24/7 arrangement (rotation with team members).
- BS/BA in Computer Science, math, telecommunications, or equivalent education or experience
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN
公司介绍
起步于2005年初的服务器与开发工具事业部（中国）在成立之时就树立了成为世界一流的开发、创新和业务中心的愿景，助力服务器与开发工具事业部在全球和中国的成功。作为微软亚太研发集团的核心部门，服务器与开发工具事业部中国研发团队目前在上海和北京两地共有约500名开发人员，积极参与SQL Server、System Center、Windows Small Business Server、Windows HPC Server、Commerce和Windows Embedded Standard等微软核心平台产品的全球研发和创新。随着微软服务器与开发事业部的使命演变为“云化每项业务”，中国研发团队正逐步加大在Windows Azure和基于Windows Azure上的云服务研发投入。
与本地客户和技术社区保持密切互动在微软全球研发过程中至关重要。鉴于中国市场的重要性，服务器与开发工具事业部中国研发团队通过广泛交流,有组织地参与到本地生态系统和技术社区互动中：一）通过微软技术大会（TechEd）、MSDN和TechNet等微软技术网站与广大的本地开发人员和 IT专业人员交流；二）针对目标群体推出了微软技术先行计划(TAP)，微软最有价值专家(MVP)开放日、贵宾接待等特殊项目理解客户的需求；三）与相关原始设备制造商（OEM）、独立软件开发商（ISV）、系统集成商（SI）等合作伙伴开展深入互动。2010年9月，服务器与开发工具事业部中国研发团队组建了微软中国云计算创新中心（CCIC），全力以赴地支持合作伙伴和客户顺利运用微软Hyper-V和Azure云计算产品和技术。
如需更多信息，请访问如下博客：
http://www.cnblogs.com/stbchina
http://blogs.msdn.com/b/stbcblog
与本地客户和技术社区保持密切互动在微软全球研发过程中至关重要。鉴于中国市场的重要性，服务器与开发工具事业部中国研发团队通过广泛交流,有组织地参与到本地生态系统和技术社区互动中：一）通过微软技术大会（TechEd）、MSDN和TechNet等微软技术网站与广大的本地开发人员和 IT专业人员交流；二）针对目标群体推出了微软技术先行计划(TAP)，微软最有价值专家(MVP)开放日、贵宾接待等特殊项目理解客户的需求；三）与相关原始设备制造商（OEM）、独立软件开发商（ISV）、系统集成商（SI）等合作伙伴开展深入互动。2010年9月，服务器与开发工具事业部中国研发团队组建了微软中国云计算创新中心（CCIC），全力以赴地支持合作伙伴和客户顺利运用微软Hyper-V和Azure云计算产品和技术。
如需更多信息，请访问如下博客：
http://www.cnblogs.com/stbchina
http://blogs.msdn.com/b/stbcblog
联系方式
- 公司网站：http://blogs.msdn.com/stbcblog
- 公司地址：东川路555号
- 邮政编码：200241