北京招聘

CRM/ERP
Support Engineer








Responsibilities:









·
a support Engineer for our Application Support - mainly Microsoft
Dynamics Navision: configuration, finance basic knowledge, software knowledge,
analysis knowledge. Benefit: database knowledge etc.








·
Support ERP (Incadea) system which is an ERP system for car
dealer, provide FAQ solution (Level 1) to business users.




·
Support all applications, which belong to ERP(Incadea) outspreaded.




·
Working with partner, escalating user problem to partner if the
problem can not be solved in Level 1.




·
Provide service to end users for daily IT support.








Requirements:




·
Majored in computer software/applications related.




·
Minimum 2 years 2 years applications support background, ERP/CRM
production support is preferred




·
Good ERP/CRM knowledge will be an advantage




·
Experience in SQL server
and script will be an advantage




·
Application,Website Support




·
Database Knowledge,
Interface Knowledge, etc. is a plus




·
Software Development
Know-how is a plus




·
Business Process Know-how
(to be trained as well): CRM, Finance, Marketing










Personal Requirements:




·
University Graduate in Computer Science or related discipline




·
Strong communication skills in English, written & spoken




·
Strong communication and organizational skills




·
Ability to work well in
multi-cultural environment




·
Ability to work alone &
unmanaged and to work as part of a team when required




·
High motivation, sense of
responsibility, self-discipline & willing to learn

德乐生软件开发（北京）有限公司诚聘