北京招聘

Job description
The IT Operations Support Specialist is responsible for assisting in managing the customer-facing production site and internal system infrastructure for IBM-Coremetrics, the leading provider of web analytics solutions. This includes day-to-day tasks to support a data center hosted IT SaaS environment.
?Must demonstrate the ability to operate effectively within a complex and dynamic environment.
?Perform technical tasks including the installation, maintenance, and monitoring of servers, LAN infrastructure equipment, and related cabling and peripherals.
?Perform required administrative activities, including but not limited to procurement to monthly invoice review and approval.
?Create and manage documentation - ongoing inventory documentation, network diagrams, etc.
?Interface and coordinate with team members around the world, other departments and vendors for troubleshooting and to facilitate problem resolution.
?Must have excellent communication and analytical skills to effectively understand and resolve issues.
?Strong customer service mentality with a sense of urgency is a must.
?Ability to learn and gain product knowledge "on the fly" with minimal training is essential.
?Excellent organizational skills, attention to detail, ability to multi-task and follow process flow are required.
?Perform additional duties as assigned by Network team lead and/or Infrastructure Management.
?Demonstrate knowledge of internetworking technology including: TCP/IP, Ethernet, and network troubleshooting.
?Work schedule may include evening and weekends for periodic maintenance.

DETAILED RESPONSIBILITIES
These responsibilities include, but are not limited to the following:
?Day-to-day management of server hardware, operating system support and monitoring (e.g., installs, upgrades, troubleshooting).
?Monitor, diagnose and correct network and server related issues.
?Work all issues to closure, including configuration changes and hardware replacement/deployment.
?Base-level performance monitoring and tuning of network traffic.
?Hardware maintenance of rack-mounted servers, network equipment, and associated components such as cabling and cabinets.
?Light procurement management duties to include, but not limited to providing hardware quotes, configuration and timely asset reporting, management.
?Maintain documentation for all major areas of responsibility.

REQUIRED QUALIFICATIONS
Experience in a Datacenter environment.
Experience with multiple operating systems and network hardware (Preferably Linux, Solaris and/or Cisco).
3 - 5 years experience as a Network Administrator.
Experience with scripting languages, such as KSH/Bash or Perl a plus
Technical Certifications preferred (CCNA, RHCT, etc.)

同方鼎欣信息技术有限公司（原名北京鼎新信息系统开发有限公司）成立于1994年8月，成立之初属于清华大学子公司，现由中体同方体育科技有限公司以及清华同方股份有限公司联合控股。自2002年起，同方鼎欣进入了一个高速发展的阶段，今天公司除北京总部外，还在上海、大连设有分公司。

同方鼎欣自成立以来长期从事国际软件外包服务以及提供行业解决方案和咨询服务。公司所提供的软件外包服务包括软件开发、测试、客户化及本地化和应用开发及维护；并支持在岸、离岸和混合等外包模式。在此领域与IBM、SonyEricsson、Honeywell、CINCOM、NTTDATA等国际知名企业有着长期紧密的合作。此外，在行业解决方案及咨询方面，鼎新主要关注于电子商务、制造业以及体育信息化领域。

同方鼎欣一贯注重质量管理，2005年7月，公司又通过了ISO9001：2000质量认证。

同方鼎欣本着诚信、务实、职业的企业文化在行业竞争日益激烈的今天，锐意进取，不断提升自身的实力，争取成为海内外知名的软件外包企业。