北京招聘

招聘人数：1
简历语言要求：英文
语言能力：中文普通话　掌握程度：母语
　　　　　英语　掌握程度：熟练
职位描述：
Position Summary:

职位说明：Store Manager
职位说明：店面经理
The Store Manager is responsible for ensuring quality control, training staff baristas in coffee making and customer service, and managing store operations. It is notable that the Store Manager will be responsible for Ricci Coffee’s first store location. If successful, the Store Manager will be promoted to oversee regional and/or national operations as Ricci Coffee expands.
店面经理负责确保质量控制，培训咖啡师和客户服务人员和管理存储业务。值得注意的是，店面经理将负责里奇咖啡的第一家分店。如果业绩突出, 店面经理将随着里奇咖啡经营规模的扩大晋升为区域经理。

Position Responsibilities:
工作职责：

Menu Integrity/Quality Control
菜单/质量控制
? Ensure the quality and consistency of Ricci Coffee products
? 保证里奇咖啡产品质量的一致性
? Expertly identify and solve problems with quality and consistency
? 熟练地识别和解决质量和一致性问题
? Maintain strong working relationships with Ricci Coffee venders to ensure high quality and efficiency
? 保持与里奇咖啡供应商的合作关系，以保证高质量和高效率

Barista Skills and Hospitality Training
咖啡师技能和服务培训
? Train new baristas in the art of coffee making
? 新员工制作技巧培训
? Train baristas in Ricci Coffee’s “can-do” service culture
? 培训里奇咖啡‘做得到’的服务文化培训

Store management
库存管理
? Manage the day-to-day operations of Store Number One
? 管理店内每日正常运作的数量
? Plan, direct, and coordinate in-store activities to ensure that Ricci Coffee delivers high quality products and services to its customers
? 规划，指导，协调的店内活动，以确保提供高品质的里奇咖啡产品和客户服务
? Be responsible for customer service, inventory, merchandising, and cash handling
? 负责客户服务，库存，销售负责，现金处理
? Directly manage two assistant managers, as well as a full staff of seven to ten baristas
? 直接领导两个助理和店内7到10名服务生
? Manage scheduling for all store employees
? 管理店内所有员工的安排调度

General Responsibilities
一般职责
? Ensure total satisfaction with Ricci products and services
? 确保客户对里奇咖啡产品和服务的百分百满意度
? Represent Ricci Coffee in a professional and exemplary manner before our customers, employees, suppliers and community at large
? 确保里奇咖啡在客户、员工、供应商和社会大众中的规范专业形象

Required Skills
要求技能
? Full mastery of espresso extraction and the preparation of all espresso-based coffee drinks; full mastery of cold blended coffee beverages, blended fruit drinks, and other common café beverages such as hot chocolate and steamed soy milk
? 充分掌握咖啡萃取和制作的工艺和方法。充分掌握冷饮混合咖啡，冷饮果汁和其它饮料例如和巧克力和豆浆的制作工艺和方法。
? Full mastery of all coffee equipment, including the espresso machine, grinder, doser, and all other bar equipment
? 充分掌握咖啡制作机器，包括煮咖啡机，粉碎机，加药器和其他的设备。
? Expertly diagnose espresso extraction problems and other taste flaws in menu items
? 熟练判断咖啡和其它饮料的口味问题
? Be a leader in customer service—understand and promote Ricci Coffee’s “can-do” hospitality ethos
? 作为客户服务的领导者---在里奇咖啡‘做得到’的服务精神的指引下
? The ability to effectively communicate both product-related and customer service skills to assistant managers and baristas
? 保持与产品有关客户服务的有效的沟通能力，以协助经理和服务员的工作
? Be able to directly manage a full team, including two assistant managers and eight to ten baristas
? 能够独立领导一个完整的团队，包括两名助理和8-10个服务员
? Knowledge of P&L accounting
? 会计盈亏知识
? High level of oral and written English
? 高水平的英语书面及口头表达能力
? Able to easily and comfortably have business contacts with people at all levels within the organization, industry, and community
? 能够轻松地、舒适地与组织、行业及团体内部的各个层面的人员进行业务联系
? High level of communication skills both verbal and written; ability to present to senior management, write and structure reports and recommendations, and communicate effectively with peers, customers, and leadership
? 要求较高的口头和书面沟通技能；能够向高级管理人员呈报、撰写、编辑报告和建议，并能够与同伴、客户进行有效的沟通，具有领导能力
? High level of organizational skills with emphasis on prioritization
? 需要高水平的组织能力，能够重点处理优先事项
? High sense of responsibility, quality, ethics, and integrity
? 有高度责任感，良好的品德，诚实正直
? Works independently and is extremely organized and detail oriented
? 能够独立工作，有较强的组织性，注重细节
? Ability to prioritize tasks, keep timelines and report daily work activity
? 统筹规划能力，区分任务优先次序，保证日常工作时限，报告每日工作活动
? Resourceful, has good judgment and is self-confident
? 灵活，具有良好的判断及自信

Required Experience
所需技能
? The ideal candidate will possess:
? 理想的候选人所具有的能力：
? Mastery of all coffee-related skills
? 通晓所有关于咖啡的技能
? Advanced customer service training
? 先进的客户服务培训
? 2+ years of management experience in a café or restaurant
? 两年以上咖啡厅和饭店管理经验
? Experience with P & L accountability
? 财务盈亏能力及经验

Ricci Cafe 睿奇咖啡为一家外资连锁咖啡公司, 旗舰店于2012年中正式开张.
睿奇咖啡的宗旨是专注为每一位顾客提供独特的生活方式，令顾客从细微处深切感受高雅的艺术作品、浓厚的文化氛围，轻松舒适的室内设计，浪漫动听的音乐以及味道鲜美诱人的特色招牌咖啡和美食.
我们的核心价值观
在中国提供最好的咖啡体验
培育创新和创造力的文化
使所有员工提供优质的服务
不断提升员工的学习和发展
我们诚邀专业人士的加入, 并为每一位优秀人才提供良好的个人发展空间，持续的专业培训包括英语培训以及完善的薪资福利!