北京招聘

Efficient order processing and continuous improvement
Investigates, analyzes, and leads cross-functional problem-resolution and improvement initiatives within Dyson entities and external customers.
Analyze order inquiries to identify recurring problems, recommend solutions, and identify where order management processes can be improved
Participate in continuous improvement projects
Work closely with Sales team to determine options and best solution for problematic orders
Communicate with the Market supply chain team to understand receipt planning and allocation figures to ensure inventory shortages
Work with Dyson internal teams to identify and resolve issues resulting from customer, item, or pricing
Order Management Standard Operating Procedures
Own team process documentation and maintenance
Monitors the status of Sales Order Processing activities to identify problem areas and adapts procedures to improve the overall performance of the team.
Develops problem solving guidelines, checklists, or other materials to assist order analysts to respond to inquiries that are recurring or routine
Provide guidance and training to teams on more complex, escalated internal inquiries on product availability, prices, delivery times, and the status of orders.
Reporting
Maintain list of SKUs on allocation and Channel Approval
Create daily suite of reports to drive allocation decisions
Post Goods Issue (PGI)
Own resolution of daily post goods issue failures
Coordinate with Inventory Control and Logistics, Direct SOP teams for resolution of failures
Ensure PGI resolved within month-end closing timeframes
Requirements:
Bachelor’s Degree in logistics or business related field strongly preferred; high school diploma or GED required
A proven experience of 5+ years in similar role in other organization.
Experience with SAP S4 hana is a must
EDI experience preferred
Experience in consumer products goods company strongly preferred
Strong customer focus with a sensitivity to customer needs
Knowledge/proficiency in Microsoft Excel required
Excellent organization skills
Excellent written and verbal communication skills
Strong analytical and problem solving skills
Fluent in English and Mandarin
Ability to work independently
High level of attention to detail and accuracy
Adaptable/flexible – able to multi task
Have a ‘Can-do’ attitude, highly self-motivated and deadline driven
Working in a fast-paced team environment with high volume activities and changing priorities.
Task oriented
Tireless in getting to the right result
Comfortable in a multi-cultural work environment and working with virtual teams
Gets the answer by thinking hard – detail and patterns; sees opportunity where others see problems
Makes the right decisions with long term, commercial thinking.

Dyson is a global technology company with a unique philosophy, led by James Dyson. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.
 
Driven by frustration, James invented the first bagless vacuum cleaner, but being first wasn’t easy. His competitors were giants and didn’t let him past without a fight. It took 5,127 prototypes and 15 years of perseverance before James finally launched the Dyson DC01. Within 18 months it became the best-selling cleaner in the UK.

Today, Dyson marries innovative technology, researched in its own high technology and secret laboratories, with leading-edge design to produce products that work better. The process from initial idea to finished Dyson machine encompasses multiple RDD locations in the UK and South East Asia. Thousands of engineers instead of one ***. Acres of engineering laboratories instead of a backyard coach house. And at a speed incomparable to Dyson’s origin.

Dyson files hundreds of patents per year, invests millions in research at leading universities around the world, and has a pipeline of technology stretching 25 years into the future. But it remains family owned, plotting its own path, not bowing to shareholders or reporting to the stock exchange. All this means more investment in risky, exciting, varied and surprising products for the future.

The mission remains the same; to solve problems that others ignore with exciting new ideas that turn convention on its head. To lead the way, transforming every category entered with radical and iconic re-inventions of everyday devices, setting the benchmark for others to follow.


Dyson today

Dyson products sell in 71 countries, and it employs almost 6,000 people globally, one third of whom are engineers and scientists. 1,100 people are based at the HQ and Research and Development centre located in Malmesbury, Wiltshire, UK. Another thousand bring Dyson’s machines into existence, working on production and operations based in Malaysia.

The face of Dyson is changing rapidly. Three years ago 80% of Dyson’s business was full-sized vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers and heaters are powering its growth around the world.

Dyson’s world leading robotics and electronics research programmes and increasing research into noise cancelling acoustic technologies are setting it up to enter new categories with genuinely better technology which disrupts industries.

By engineering new and better technology, Dyson is growing rapidly. The US is its biggest market, followed by Japan where it is now the market leader in floorcare (quite an achievement for a non-Japanese company). Asia, and especially China, are major engines of current and future growth.

All this change and growth is underpinned by continuity. James Dyson remains Chairman and Chief Engineer and his son Jake has recently joined to continue advancing the core lighting technology he has developed over the past ten years. The focus on solving engineering problems is the same as it was when the company started twenty two years ago, but the ambitions are greater than ever.