北京招聘

Your client activities:
？ Nurture and grow the relationships with your client(s) by being a trusted advisor on anything Immigration.
？ Create a strategic growth/business plan for your client(s) that will focus on maximizing the client’s usage of our capabilities both at the national and global levels, as applicable.
？ Own Client Review meetings, quarterly and annually, and on regularly scheduled client status and review calls
o Review client performance and trends quarterly.
o Define and agree on client(s) strategy, and growth plan during annual business review.
？ Collaborate with your client(s) to facilitate maintaining compliance obligations in jurisdictions as applicable to client(s)
？ Play an active and central role in the implementation of projects and rollouts.
？ Stay up to date on important developments in the law and issue spots with respect to future opportunities and/or issues.
？ Proactively seek greater usage and uptake of our products and services.
？ Ensure that all client specific processes and procedures are documented in our systems and share them with the supporting teams.
？ Share survey and SLA feedback with your client(s) on a regular basis.
？ Facilitate communication of client requests and agreed upon outputs.

Strategic thinking
？ Utilize critical thinking to look at the big picture and broad impact of actions and solutions when making decisions.
？ Evaluate decisions in strategic context, where there are many unknowns, reviewing and adapting as the context develops and changes.
？ Engage with management to support development of strategic guidelines.
？ Demonstrate ability to assess situation and leverage company resources and internal teams for effective solutions.
？ Keep up-to-date on immigration changes for communication to your clients.
Working with your colleagues
？ Identify operational weaknesses or areas for improvement and address with appropriate teams.
？ Seek out new efficiencies in workflow and lead to implement.
？ Provide on-going client specific training.
？ Facilitate direct communication with our advisory team and our consultants.
？ Assist our global team with internal client transitions as necessary, to ensure that corporate culture/data is captured, and all files transferred smoothly.

If you have the following skills and competencies, we want to talk to you!
？ Bachelor’s degree or equivalent with five-plus years related experience in client service/account management and/or training or equivalent combination of education and experience.
？ Prior industry experience in immigration, global mobility is strongly preferred.
？ Ability to generate clear, well-organized written documentation for an internal and external audience.
？ Exceptional communication & presentation skills
？ Excellent organizational skills
？ Ability to articulate regulatory and legal information in easily understood terms.
？ Proven negotiation skills with the ability to influence effectively and sensitively, verbally and in writing.
？ Confident in verbal communication and presentation skills
？ Exceptional problem solving and analytical skills within a fast-paced environment with competing demands.
？ Self-starter and pro-active team member with a desire to show initiative, ownership, and commitment to the role.
？ Ability to prioritize own work and team's work and take on multiple projects.
？ Exceptional organizational abilities proven through working on complex projects.
？ Proven ability to identify, analyze and interpret information from a range of sources and develop appropriate solutions.
？ Proven ability to work as part of a team.
？ Able to demonstrate a positive and flexible attitude to work, particularly in new initiatives.
Working Conditions/Location: this position would be 100% remote/work from home with some travel required.

About Us: CIBT is the leading global provider of immigration and visa services for corporations and individuals comprising immigration and visa professionals, attorneys, and qualified migration consultants located in over 25 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide, and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.

Our Values - Our Values emphasize the following 5 key areas:
？ Global Diversity – we embrace the diversity of operating a global business to create a unique culture for the benefit of customers and employees.
？ Service Excellence – we are passionate about providing customers with a superior experience each time they use our service.
？ Integrity – we protect our customer’s interests, data and reputation through strong ethical culture and rigorous compliance programs.
？ Teamwork – we work collaboratively to deliver exceptional customer satisfaction.
？ Expertise – we apply our expertise and knowledge to provide innovative solutions for customers.
职能类别：
大客户管理
关键字：
客户管理移民业务relocationmobility

CIBT is the largest, fastest growing and most versatile provider of travel visas and passports in the world. We are the preferred servicer for over two-thirds of the Fortune 500 and the world’s largest leisure travel companies. With over thirty offices on five continents and fourteen countries, CIBT is a dynamic growth organization that is seeking talented individuals with a global vision, a passion for excellence, a dedication to client service and a commitment to hard work.
If you thrive if a fast-paced environment, delight in going the extra mile, and have a drive for high-quality output, then consider launching your career with CIBT.