北京招聘

Key Responsibilities:
Renewal & Account Extension
- Support Business Development (BD) team in the renewal and extension of existing accounts by demonstrating value of cooperation with Aspire.


Development of Customer Relationship
- Ensure that all Aspire products, services and delivery processes are fully understood by the client
- Work with BD and other CS team to drive client communications with their customers, proactively engage clients to promote service utilizations and effectively manage clients’ expectation. Activities including periodical activities reports, service reviews, case story drafting, co-marketing & promotion activities

Liaise with internal departments involved in service delivery
- Respond to client service requests/complaints in an efficient manner
- Provide regular activity reporting to client
- Implementation on operational related procedures including
- Standard Operation Procedure
- Billing Procedure
- New client & program implementation procedure
- Program Decommission procedure
- ACS related
- Ad hoc S&M and operational functions related procedure

Required Skills and Knowledge
- People skill: relationship building and nurturing (both internal and external customers)
- Communicates well, both verbally and in writing
- Computer skill including Word/Excel & PowerPoint
- Data Analysis skill


Required Competencies
- Customer Orientation (internal and/or external customers)
- Strong sense of responsibility and ownership
- Strong sense of servicing and support
- Eager and quick to learn
- Positive working attitude
- Ability to work under pressure
- Well-organized and detail-oriented
- Ability to implement plans & activities
- Result-oriented

Required Work Experience
- Account servicing experience in a business-to-business environment
- Data analysis work experience
- 3 years' experience in service industry
- Related sales support experience

Required Qualifications
- Bachelor degree or above

Required Languages
- Native Chinese and Fluent English

*公司为员工足额缴纳社保公积金，并为员工购买补充商业保险

关于国际SOS集团

国际SOS集团致力于挽救生命，保护企业及组织的全球员工免受健康与安全威胁。无论客户身处何处，我们都能为其提供定制化的健康与安全风险管理解决方案，以助其实现业务发展及工作效率的提升。倘若出现极端天气、流行病或安全事件，我们会立即做出响应，为企业与组织解决燃眉之急。通过以预防为重点的创新技术和医疗专业知识，我们可提供实时、可执行的建议与高品质现场救援服务，从而助力企业来满足良好治理合规性报告的需求。通过与我们合作，企业可以充分履行其“员工关照”义务，同时获得商业韧性、连续性及可持续性。
国际SOS集团成立于1985年，受到11,000家企业及组织的广泛信赖，其中，涵盖了一半以上的财富全球500强企业、跨国企业客户，及中型企业、政府、教育机构与非政府组织。我们的11,000名跨文化医疗、差旅安全及后勤专家，能够为全球90个国家逾1,000个地区提供“365天x 24小时”全天候服务。

ABOUT THE INTERNATIONAL SOS GROUP OF COMPANIES

International SOS is in the business of protecting and saving lives, when involved in medical or security situations. International SOS understands clients’ needs like no other partner; more than 30 years of experience gives us an unparalleled understanding of clients’ health & security threats and risk challenges. We are, therefore, uniquely placed to tailor-make risk management solutions for the optimal health, security & wellbeing of your diverse global workforce, wherever they are, even in the most remote and fragile environments of the world – on land, at sea or in the air.
Founded in 1985, the International SOS Group of Companies is trusted by over 11,000 global clients, including governments, multi-national corporate clients, such as two-thirds of the Fortune Global 500, mid-size enterprises, educational institutions and NGOs. Our company has achieved global ISO 9001:2015 and ISO/IEC 27001:2013.
We help clients meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

2017年，国际SOS中国荣获亚洲权威人力资源专业刊物HR Asia颁发的“亚洲***企业雇主奖”（BSET COMPANIES TO WORK FOR IN ASIA），国际SOS是医疗健康行业中***获得此荣誉的企业。

注：国际SOS承诺对应聘者资料给予严格保密，并仅用于招聘工作使用。