Customer Service Specialist(Korean)
杜邦中国集团有限公司上海分公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2022-07-19
- 工作地点:上海-浦东新区
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:韩语/朝鲜语熟练
- 职位月薪:1-2万·13薪
- 职位类别:客服专员/助理
职位描述
Responsibilities:
-Work with sales team to support customer order process and customer communications as well as satisfied customer experience
-Work with supply chain to follow up product availability and delivery schedule
-Play a key role to ensure fully application of business rules and guidance.
-Prepare and distribute assigned reports related to customer service area, conduct analysis as required with timely follow-up.
-Efficiently handle inquiries from existing and new customers.
-Maintain full compliance of SOX and internal control requirement.
-Support other business activities as required.
Qualifications:
-Bachelor degree or above, with major in Economics, Business Management, International Trading, Supply Chain, Logistics, etc.
-Over 5 years relevant working experience with sufficient knowledge on customer order handling and import & export processes
-Good mindset on customer service and customer orientation
-Strong sense of urgency and good adaptability in changing environment, be able to work under pressure
-Strong interpersonal and communication skills
-Proactive and logic thinking
-Well organized and self-disciplined
-Good English and Korean, both oral and written
-Good computer application skill, SAP experience is preferred
-Work with sales team to support customer order process and customer communications as well as satisfied customer experience
-Work with supply chain to follow up product availability and delivery schedule
-Play a key role to ensure fully application of business rules and guidance.
-Prepare and distribute assigned reports related to customer service area, conduct analysis as required with timely follow-up.
-Efficiently handle inquiries from existing and new customers.
-Maintain full compliance of SOX and internal control requirement.
-Support other business activities as required.
Qualifications:
-Bachelor degree or above, with major in Economics, Business Management, International Trading, Supply Chain, Logistics, etc.
-Over 5 years relevant working experience with sufficient knowledge on customer order handling and import & export processes
-Good mindset on customer service and customer orientation
-Strong sense of urgency and good adaptability in changing environment, be able to work under pressure
-Strong interpersonal and communication skills
-Proactive and logic thinking
-Well organized and self-disciplined
-Good English and Korean, both oral and written
-Good computer application skill, SAP experience is preferred
公司介绍
携手并肩,我们共同改造各行各业,改善人们的日常生活。
经过200多年的不懈创新,杜邦公司正在进入一个全新的探索发现时代。我们的社群,包括科研人员、工程师、远见卓识之士以及所有合作伙伴,日复一日地通力合作,将各种可能性变为现实世界的产品和解决方案,促进人类社会蓬勃发展。我们的业务包括:
电子与成像
利用行业领先的技术,生产更小型、更智能、更快速的电子产品,将阳光转化为清洁能源,以及为包装和纺织行业提供卓越的印刷品质。
交通与工业
供应高性能树脂、粘合剂和润滑剂,实现适用于航天、汽车和其他严苛环境的材料系统解决方案。
安全与建筑
提供防护和性能解决方案,保障先遣救援人员和产业工人的安全,确保业务和作业的顺利开展。
我们竭尽所能地创造一个更加可持续的世界。我们的宗旨——通过必不可少的创新,推动世界繁荣发展——是我们对社会的承诺。我们将满怀热情,运用经实践验证的科技和创新能力,针对世界面临的复杂挑战,开发可持续的解决方案。了解杜邦公司如何致力于打造更美好的世界,请访问我们的中文网站.
经过200多年的不懈创新,杜邦公司正在进入一个全新的探索发现时代。我们的社群,包括科研人员、工程师、远见卓识之士以及所有合作伙伴,日复一日地通力合作,将各种可能性变为现实世界的产品和解决方案,促进人类社会蓬勃发展。我们的业务包括:
电子与成像
利用行业领先的技术,生产更小型、更智能、更快速的电子产品,将阳光转化为清洁能源,以及为包装和纺织行业提供卓越的印刷品质。
交通与工业
供应高性能树脂、粘合剂和润滑剂,实现适用于航天、汽车和其他严苛环境的材料系统解决方案。
安全与建筑
提供防护和性能解决方案,保障先遣救援人员和产业工人的安全,确保业务和作业的顺利开展。
我们竭尽所能地创造一个更加可持续的世界。我们的宗旨——通过必不可少的创新,推动世界繁荣发展——是我们对社会的承诺。我们将满怀热情,运用经实践验证的科技和创新能力,针对世界面临的复杂挑战,开发可持续的解决方案。了解杜邦公司如何致力于打造更美好的世界,请访问我们的中文网站.
联系方式
- Email:stacy.zong@dupont.com
- 公司地址:上海浦东新区东育路255号前滩世贸中心一期A座28楼 (邮编:200126)