软件实施顾问
奥镁（大连）有限公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2022-06-27
- 工作地点：上海-黄浦区
- 工作经验：5-7年经验
- 学历要求：本科
- 职位月薪：2.5-3万
- 职位类别：ERP实施顾问
职位描述
About you :
You are an IT expert and understand how the business ticks at the same time. You think in solutions and are a sparring partner for your stakeholders. You are a strong a communicator and can explain technical aspects also to a non-IT expert community. You take initiative and are ready to step outside your comfort zone and to take on accountability. You enjoy working with people of different cultural backgrounds and understand diversity as an asset which accelerates performance.
In addition, you have:
Educational background in IT and 5+ years relevant work experience
Solid portfolio and project management skills
Deep understanding of business processes
Strong communication skills
Systematic and structured work approach
Excellent command of English
About the job
As an IT Business Partner you are part of our global Demand, Service and Performance Management Team within IBS (Integrated Business Services), called the IBS Business Partners. IBS is an internal service provider for IT as well as business process services globally. For our region India, you will be responsible for
Business Relationship and Demand Management The IT Business Partner acts as regional focal point for all IT service requests and builds the bridge between business and IT. This includes particularly o Continuous and pro-active stakeholder alignment o Translate the regional demand into initiatives and represent regions when sharing corporate projects and during prioritization sessions o Advise on the IBS service catalogue, and coordination of delivery set-up for IT services o Sparring partner for regional management teams in all IT-related matters
Service and Performance Management The IT Business Partner acts as Service Manager and monitors the SLA adherence and process performance of IT services. This includes particularly o Definition of SLA relevant KPIs for the IT service areas o Agreement of SLA targets and SLOs with stakeholders (based on global standards) o Operational performance reviews and reporting-Commercial and IC charging matters
You are an IT expert and understand how the business ticks at the same time. You think in solutions and are a sparring partner for your stakeholders. You are a strong a communicator and can explain technical aspects also to a non-IT expert community. You take initiative and are ready to step outside your comfort zone and to take on accountability. You enjoy working with people of different cultural backgrounds and understand diversity as an asset which accelerates performance.
In addition, you have:
Educational background in IT and 5+ years relevant work experience
Solid portfolio and project management skills
Deep understanding of business processes
Strong communication skills
Systematic and structured work approach
Excellent command of English
About the job
As an IT Business Partner you are part of our global Demand, Service and Performance Management Team within IBS (Integrated Business Services), called the IBS Business Partners. IBS is an internal service provider for IT as well as business process services globally. For our region India, you will be responsible for
Business Relationship and Demand Management The IT Business Partner acts as regional focal point for all IT service requests and builds the bridge between business and IT. This includes particularly o Continuous and pro-active stakeholder alignment o Translate the regional demand into initiatives and represent regions when sharing corporate projects and during prioritization sessions o Advise on the IBS service catalogue, and coordination of delivery set-up for IT services o Sparring partner for regional management teams in all IT-related matters
Service and Performance Management The IT Business Partner acts as Service Manager and monitors the SLA adherence and process performance of IT services. This includes particularly o Definition of SLA relevant KPIs for the IT service areas o Agreement of SLA targets and SLOs with stakeholders (based on global standards) o Operational performance reviews and reporting-Commercial and IC charging matters
职能类别：ERP实施顾问
公司介绍
RHI Magnesita是全球耐火材料行业的全球领导者，作为全球领军企业，我们利用我们的资源，遍布全球的业务范围和专业技能来推动耐火材料行业变革，以造福于我们的客户。我们以客户至上，追求创新，始终以开放的态度引领改变和新的创意。
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联系方式
- Email：cheryl.wang@rhimagnesita.com
- 公司地址：大连开发区铁山中路61号 (邮编：116600)