北京 [切换城市] 北京招聘

Operation Analyst(data analyst)

达信(中国)保险经纪有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:保险

职位信息

  • 发布日期:2022-06-27
  • 工作地点:天津
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位月薪:1.5-2.4万
  • 职位类别:数据运营

职位描述

Primary Responsibilities
Business Analysis – Reporting, Planning, and Data Analysis
1. Build MIS (Management Information System) for China Operations to enable effective and efficient operation planning and management.
2. Establish, maintain, improve, and update database of Operation department; build data dictionary; write manual for database operations.
3. Define and clarify business rules and calculation logic of various reports.
4. Use data visualization tool (such as Tableau) to develop reporting templates and regularly present performance data and production data of Operation department.
5. Set up and maintain various tools such as staffing model / utilization model by using data techniques. Utilize these tools to facilitate operation planning and management.
6. Help on data and performance reports to country and regional management.
7. Conduct data analysis to identify problems and improvement opportunities in operation work.
8. Help project managers and operation teams to do data related work, such as data mapping, data cleaning, and data migration.
Operation Analysis
1. Lead / participate in process mapping and reengineering of business and operation processes.
2. Evaluate impact brought by process change and support design, development and delivery of change management activities such as training and communication.
3. Guide operation staffs to prepare and update operation documents such as SOP (Standard Operation Procedure) and FAQ (Frequently Asked Questions) to ensure consistency of operation activities.
4. Lead operation staffs to perform training and coaching to employees, monitor trainees’ learning curves, conduct regular briefings to explain special operation cases, clarify difficult knowledge points and facilitate best practice sharing among team members.
5. Help build, update and maintain various tools (such as skill matrix, competency tracker, benefit tracking report, BCP – Business Continuity Plan, and etc.).
6. Continuously identify improvement opportunities to raise operation efficiency and capacity and enhance operation quality. Carry out action plans to implement improvements and drive staffs’ behavioural change to make sure that improvements can be sustained.
Requirements and Minimum Education Level
1. Bachelor in appropriate field of study.
Experience
1. Minimum 3 years of working experience as a BA in Operations, Technology, or Data Analysis.
2. Minimum 3 years of working experience in a large corporate environment, MNC in financial industry preferred.
3. Detailed understanding of insurance or broking insurance is a plus.
Skills
1. Fluent in spoken and written English
2. Proficient in using data tools such as Access, SQL, Excel VBA, Tableau, and Power BI is highly preferred
3. Excellent verbal and written communication skills; strong interpersonal skills
4. Able to absorb extensive information in short timeframe, analyse, extract essence and draw conclusions
5. Excellent problem-solving and analytical skills
6. Self-driven and able to work under limited guidance and instruction
7. Attention to details and multitasking skills
8. Flexibility and adaptability to perform in a high-volume, fast paced and dynamic environment

职能类别:数据运营

公司介绍

达信,世界领先的风险管理与保险咨询公司,年营业收入达 50 亿美元,全球拥有 24,000 名员工。达信为全球 100 多个国家的企业、公共实体、协会以及专业服务组织提供全球风险管理、风险咨询、保险经纪、融资及保险方案管理服务。

达信在中国

达信(北京)保险经纪有限公司是中国***家外商独资的保险经纪公司,其总部在北京,并在上海、广州、深圳、成都、石家庄和大连设有分公司。达信目前正在扩张在中国的经营网络,并将他在全球范围内的管理经验与资源带到中国的市场。

达信中国得益于母公司的全球性网络,集其领先的风险咨询与保险理念于一身,并将之运用于中国市场从而建立一个高标准的专业团队。达信为客户提供各种优质服务,其专业服务覆盖风险管理,风险咨询,保险安排,以及索赔服务等多个领域。

更多信息请访问达信网站************* 或 ****************

联系方式

  • Email:HR.China@marsh.com
  • 公司地址:北京市朝阳区光华路1号嘉里中心15层