Partner Success Specialist
上海诺基亚贝尔股份有限公司
- 公司规模:500-1000人
- 公司性质:合资
- 公司行业:通信/电信/网络设备
职位信息
- 发布日期:2022-06-28
- 工作地点:北京
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:20-30万/年
- 职位类别:售前/售后技术支持经理
职位描述
Come create the technology that helps the world act together.
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.
What you will learn and contribute to
PARTNER SUCCESS SPECIALIST
As a Partner Success Specialist at Nokia, you will be responsible for driving Nokia’s Private wireless market share growth together with our strategic channel partners. As a PSS, you will be tasked to enable our partners in selling, implementing and managing NDAC & MPW technologies. You will also act as the technical go to person for our partners' technical teams. As an extended member of the Partner sales team, you will align with the Partner Account Managers, Enterprise Solutions BU, and Partner Operations team to update and share the partner technical enablement strategy & collaterals.
Job Role Description - What You'll Do
Act as the trusted technical advisor to Nokia partners driving the Mobile Private Wireless market share across the partner landscape
Build and maintain knowledge of MPW technologies to support the enablement of strategic partners
Collaborate with Market Partner GTM lead to analyse partner capabilities, portfolio and purpose to run initiatives and maximise impact
Be responsible for all technical aspects of partner enablement around the products and solutions e.g. support for building a customer demo/poc environment
Requirements - Who You Are
Have a strong record of technical sales/consulting with a passion for learning and facilitating the learning of others
A technical professional with an in-depth understanding of Mobile Private wireless products, solutions, roadmap, functionality, services and programs
Possess a thorough understanding of sales processes through channel partners using strong written, verbal, leadership and interpersonal skills
The ability to communicate complex details in simplistic terms to customers and partners
Strong project management skills by coordinating with multiple teams in order to scope, execute and measure learning programs
Have a good attention to detail, reacting to customer/partner requests both creatively and rationally
Continue to focus on personal development and learning throughout your career
Contribute towards building and delivering effective training programs that enhances sales performance in a technical environment
Posses a curiosity and desire to learn new skills and face new challenges
Willingness to be an educator, strategic thinker, enthusiastic entrepreneur and storyteller
Examples of Activities
Lead and build the mobile private wireless technical development heat map and plans
Drive learning maps and enablement programs in partnership with the Market Partner Organisation and the ENSO BU
Mentor the Technical Training Program: organising, promoting and conducting New Technology or Product Enablement/Training. (this includes attending BU training, partner events, and own the redelivery to partners in your respective markets
Motivate our partners to use enablement such as Web-based trainings, Demo, labs etc
Become the trusted Partner Technical Advisor on MPW Architecture by providing our expertise our partners
Provide feedback to improve the overall enablement process, tools and collateral
Develop and deliver enablement assets, tools and programs including case studies, playbooks, story campaigns, publications etc
Provide technical sales support for specific customer opportunities
Share input to solutions architectures in early phases of opportunity development
Participate in evaluating and developing business opportunities in collaboration with Partner Sales Managers
Key Competencies
Collaboration and teaching skills
Industry, market and technological understanding
Consultative selling
Customer requirement management
Nokia MPW portfolio
Process and MoO understanding
Solution selling
Technical consulting
Customer and partner focus
Drives results
Your skills and experience
Around 5+ years of technical sales and partner pre-sales experience
Understanding of the pre-sales engineering process and sales cycles
Experience with Radio network, packet core, network management systems
Ability to clearly and professionally communicate, complex technical and sales concepts
Experience delivering trainings, demos, proof-of-concepts
Bachelors or master’s degree in Engineering or related discipline
One of the Language skills is important (Japanese, Spanish, Arabic, French, German)
Work location: Beijing (1) Qingdao(1)
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
职能类别:售前/售后技术支持经理
公司介绍
联系方式
- 公司地址:东方通信城