北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持经理招聘

Partner Success Specialist

上海诺基亚贝尔股份有限公司

  • 公司规模:500-1000人
  • 公司性质:合资
  • 公司行业:通信/电信/网络设备

职位信息

  • 发布日期:2022-06-28
  • 工作地点:北京
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位月薪:20-30万/年
  • 职位类别:售前/售后技术支持经理

职位描述

Come create the technology that helps the world act together.


Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.


We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.



The team you’ll be part of


The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.



What you will learn and contribute to


PARTNER SUCCESS SPECIALIST


As a Partner Success Specialist at Nokia, you will be responsible for driving Nokia’s Private wireless market share growth together with our strategic channel partners. As a PSS, you will be tasked to enable our partners in selling, implementing and managing NDAC & MPW technologies. You will also act as the technical go to person for our partners' technical teams. As an extended member of the Partner sales team, you will align with the Partner Account Managers, Enterprise Solutions BU, and Partner Operations team to update and share the partner technical enablement strategy & collaterals.


Job Role Description - What You'll Do


Act as the trusted technical advisor to Nokia partners driving the Mobile Private Wireless market share across the partner landscape


Build and maintain knowledge of MPW technologies to support the enablement of strategic partners


Collaborate with Market Partner GTM lead to analyse partner capabilities, portfolio and purpose to run initiatives and maximise impact


Be responsible for all technical aspects of partner enablement around the products and solutions e.g. support for building a customer demo/poc environment



Requirements - Who You Are


Have a strong record of technical sales/consulting with a passion for learning and facilitating the learning of others


A technical professional with an in-depth understanding of Mobile Private wireless products, solutions, roadmap, functionality, services and programs


Possess a thorough understanding of sales processes through channel partners using strong written, verbal, leadership and interpersonal skills


The ability to communicate complex details in simplistic terms to customers and partners


Strong project management skills by coordinating with multiple teams in order to scope, execute and measure learning programs


Have a good attention to detail, reacting to customer/partner requests both creatively and rationally


Continue to focus on personal development and learning throughout your career


Contribute towards building and delivering effective training programs that enhances sales performance in a technical environment


Posses a curiosity and desire to learn new skills and face new challenges


Willingness to be an educator, strategic thinker, enthusiastic entrepreneur and storyteller



Examples of Activities


Lead and build the mobile private wireless technical development heat map and plans


Drive learning maps and enablement programs in partnership with the Market Partner Organisation and the ENSO BU


Mentor the Technical Training Program: organising, promoting and conducting New Technology or Product Enablement/Training. (this includes attending BU training, partner events, and own the redelivery to partners in your respective markets


Motivate our partners to use enablement such as Web-based trainings, Demo, labs etc


Become the trusted Partner Technical Advisor on MPW Architecture by providing our expertise our partners


Provide feedback to improve the overall enablement process, tools and collateral


Develop and deliver enablement assets, tools and programs including case studies, playbooks, story campaigns, publications etc


Provide technical sales support for specific customer opportunities


Share input to solutions architectures in early phases of opportunity development


Participate in evaluating and developing business opportunities in collaboration with Partner Sales Managers



Key Competencies


Collaboration and teaching skills


Industry, market and technological understanding


Consultative selling


Customer requirement management


Nokia MPW portfolio


Process and MoO understanding


Solution selling


Technical consulting


Customer and partner focus


Drives results



Your skills and experience


Around 5+ years of technical sales and partner pre-sales experience


Understanding of the pre-sales engineering process and sales cycles


Experience with Radio network, packet core, network management systems


Ability to clearly and professionally communicate, complex technical and sales concepts


Experience delivering trainings, demos, proof-of-concepts


Bachelors or master’s degree in Engineering or related discipline


One of the Language skills is important (Japanese, Spanish, Arabic, French, German)


Work location: Beijing (1) Qingdao(1)


What we offer


Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.



Nokia is committed to inclusion and is an equal opportunity employer


Nokia has received the following recognitions for its commitment to inclusion & equality:


One of the World’s Most Ethical Companies by Ethisphere

Gender-Equality Index by Bloomberg

Workplace Pride Global Benchmark

LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.


Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.


We are committed to a culture of inclusion built upon our core value of respect.


Join us and be part of a company where you will feel included and empowered to succeed.

公司介绍

上海诺基亚贝尔股份有限公司(以下简称“诺基亚贝尔”)是国务院国资委直接监管的央企中的***一家合资企业,也是诺基亚在华的独家运营平台。诺基亚贝尔目前拥有员工约16,000人,国内销售服务网络覆盖31个省市,国际业务遍及50多个国家和地区。公司拥有强大的研发能力和深厚的专业积淀,为运营商和非运营商客户提供端到端的信息通信解决方案和高质量的服务,并在IP网络、光网络、固网以及下一代5G网络等诸多领域领军发展。

联系方式

  • 公司地址:东方通信城