北京招聘

Job Summary
Veeva Systems is seeking a Senior IT Engineer for Veeva China, based in Beijing. This eligible candidate is capable of spearheading IT technical solutions and providing a variety of IT support for our offices in China. This person must be resourceful, technical, cool under fire, and love to work in a fast-paced environment. The right candidate should be with a high level of service focus and customer first mentality who wants to grow their career alongside the rest of the business in the region.

Responsibilities：
? Design, performing maintenance, and enhancement of IT infrastructure in the China region
? Interact with internal clients to help resolving all levels of IT-related issues and provides answers in a timely manner. IT ticket management.
? Provide level 2 IT support in region. Resolving escalated technical IT matters from internal EUS team. Responsible to bring & learn new tech, knowledge, solution from Global IT to regional team.
? Domains, Cloud servers and Cloud Apps creation, management and maintenance.
? Manage and deploy corporate PC’s/Mac’s (new hardware configuration, image maintenance, diagnosis and repair, coordinate warranty repairs)
? Provide end user technical support for employees located in Beijing and China, may also global
? Maintain IT asset data (serial numbers, software keys, locations, etc.)
? Shipping, recycling, and disposal support of computers, peripherals
? Assist and manage IT applications (Google Apps, intranet, Egnyte, etc.)
? Communicate with US and European Global IT team in different time zones
? Help on various Veeva commercial and R&D product performance testing

Requirements
? Four-year degree in Computer Science/Information Technology or related discipline, or minimum 4 years of professional experience in desktop/system support, IT infrastructure engineering, or similar IT roles.
? Excellent verbal and interpersonal skills in English
? Strong understanding of Servers, Database, Windows and/or Mac operating system
? Linux administration knowledge, web and domain, basic programming knowledge
? Understanding of IT Security best practices
? Ability to troubleshoot network issues / performance, and provide basic network issue analysis
? Proficiency organizing and prioritizing work to meet deadlines
? Ability to independently research and implement new technologies

Nice to Have
? Previous experience with cloud/SaaS
? Knowledge of API settings and WeChat APIs.
? Previous network experience is a plus
? Project experience of running IT infrastructure setup
? Telephony or cloud phone management experience
? Worked in a globalized organization across multiple regions & timezones
? Experience documenting IT applications and training users

Veeva是一家总部位于美国加州，为生命科学领域客户提供系统、数据解决方案的供应商，十年前的Veeva带着对中国本土市场的憧憬来到了上海。

Veeva is one Califonia based leading IT system, data solution provider in the life science industry. With the vision and expectation of China marketing, Veeva made a big push into Shanghai in 2011.

Veeva在中国业务迅速的崛起除了Veeva产品本身的优势，也和Veeva背后每一位伙伴息息相关。在Veeva，我们坚信如果有正确的公司文化，有优秀的伙伴，那公司就会有好的产品，会健康的成长。

The booming business of China Veeva are inseparable not only from Veeva’s product success but also the employee success at Veeva.

上海办公地点：静安寺越洋广场
北京办公地点：平安国际金融中心
大连办公地点：大连软件园