Customer Service Officer
Clarins娇韵诗化妆品(上海)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2021-06-03
- 工作地点:上海-静安区
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:1-1.5万/月
- 职位类别:供应链主管/专员
职位描述
ROLE AND AREA OF RESPONSIBILITIES
Store Inventory Management (60%)
- Deploy and optimize store order placement standard and process.
- Understand commercial drivers of sales performance in store/region and supervise sell in allocation by door to ensure precise execution of sales target achievement, new launch plan and campaign plan success.
- Work closely with FP&A to integrate sell in allocation for omni-channel and succeed in DPS sell in target achievement.
- Weekly initiate store recommended order list within aligned sell in quota to keep reasonable inventory days and healthy inventory mix. Set up and manage various type of allocation parameters to output accurate calculation result.
- Communicate with AR team and sales manager to make sure order to cash process smoothly.
- Conduct store quarterly goods return process
- Coordinate tester product demand forecast and monthly tester replenishment allocation.
- Manage counter POSM allocation.
- Order validation, inventory management and other system check in POS system.
- Maintain product master data in POS system. Handle data interface between systems.
Counter Affair Management (30%)
- Be familiar with sales behavior and counter SOP.
- Deal with sales inquiry of sell in quota allocation, inventory allocation and delivery tracking.
- Help solve logistics issues on counter which contain wrong shipment, stock discrepancy and POS system operation issue, etc.
- Ensure transport and delivery logistics are in line with requirements and store deliveries are made on time and in full.
- BA free goods arrangement quarterly.
- Coordinate with regional IT to solve POS system issue.
Other Duties (10%)
- Participate in company digitalization enhancement projects based on needs.
- Other potential duties assigned according to business expansion.
JOB REQUIREMENT
Years of Experience:
- At least 1.5 years of experience of working in allocation, processing store orders, and managing store inventory.
- Experienced in allocating stock within retail industry, specifically in beauty or fashion brand is preferred.
- Bachelor’s degree or above.
Other:
- Solid skills in Microsoft Office software, especially high level of proficiency in Excel. VBA or other program skill is better.
- Familiar with retail POS system, ability to build relationships and work closely with retail stores.
- Acute sense and strong analytical skill of data.
- Strong communication skill with cross functional team
- Takes a pro-active approach in collaborating with other teams
- Good command of English both written and oral.
公司介绍
娇韵诗的美丽故事始于1954年的巴黎。当时,Jacques Courtin-Clarins高瞻远瞩地预见到现代美肤理念,立志于为所有消费者创造美丽,谋求福祉。梦想创立一家能够充分聆听顾客心声、通过不懈创新发现和传递植萃功效的企业。这家企业将秉承尊重人与环境的发展原则。在这些信念的鼓舞下,他一手缔造了娇韵诗,并由此开启了非比寻常的企业与家族成功历程。
在全球高端护肤品市场激烈的竞争中,娇韵诗位居一线行列。随着品牌的蓬勃发展,2022年,我们即将迎来全新的高端产品线。于此同时,我们也将启动全国首批高端产品线美容顾问的招募计划。这里有进阶的职业发展、更具竞争力的薪资和更完善的产品培训。优秀的你将成为品牌发展的见证者,高端产品的先行体验者和肌肤之美的传递者。
传承经典,持续创新。加入娇韵诗,与我们一同,向美而行。
在全球高端护肤品市场激烈的竞争中,娇韵诗位居一线行列。随着品牌的蓬勃发展,2022年,我们即将迎来全新的高端产品线。于此同时,我们也将启动全国首批高端产品线美容顾问的招募计划。这里有进阶的职业发展、更具竞争力的薪资和更完善的产品培训。优秀的你将成为品牌发展的见证者,高端产品的先行体验者和肌肤之美的传递者。
传承经典,持续创新。加入娇韵诗,与我们一同,向美而行。
联系方式
- 公司地址:上海市静安区南京西路1601号越洋广场2005-2008 (邮编:200040)
- 电话:13761169311