北京招聘

At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 60+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of Infobip by creating products that our customers love.

Why is this role important at Infobip?

Project Manager is primarily responsible for managing the delivery of Infobip solution implementation. This role is leading implementation projects and professional services engagements, according to agreed scope, time, and budget – all while ensuring the highest degree of customer satisfaction. They are focused on helping customers to utilize Infobip solutions in the best possible way for their business. From initiation through to completion, Project Manager is responsible for all stages in implementation project regarding milestones achievement, resources, escalations, change management, stakeholders, and team management. This role should be able to manage multiple concurrent projects and work with various resources within a matrix environment, as well as providing support to sales process through scoping and recognizing opportunities for expanding the sales of professional services.

Project Portfolio Management

• Manage multiple, concurrent projects ensuring quality, on-time, and on-budget implementations.
• Cost-efficiently plan and manage project resources.
• Manage expectations with the customer regarding: Project Scope, Infobip PS Delivery Model, Stakeholder Roles and Responsibilities, Timelines, Escalation and Change Management, Communication and Risk Management Plans.
• Responsible for final presentation and signoff of key milestones and deliverables (Project Kickoffs, Business Requirement Documents, Project Plans, Change Orders and Status Reports, go-live summary analysis).
• Ensure highest degree of customer satisfaction during implementation project.

Provide pre-Sales support/Services Sales

• On demand support to the sales cycle through scoping of PS engagements and estimation.
• Help to expand the sales of professional services in existing customer base.

Contribute to internal PS initiatives

• Document and introduce best PM practices and share with PS community.
• Continuously improve processes, tools, and practices across the organization.
• Participate in global PS Chapter in area(s) of interest and expertise.

Focus on Continuous Development

• Participate in Continuing Education sessions.
• Have an excellent overview of business, Infobip solutions, competition, and latest industry trends.

• At least 5 years of experience in the ICT sector working on technical projects and program management.
• Ability to effectively manage the operational aspects of multiple projects and serve as a liaison between business units across different geographies.
• Having knowledge about best practices from Project Management Professional (PMP) is a plus.
• A great command of the English language when communicating to clients, partners, and colleagues alike.
• Strong working knowledge of Microsoft Office and project management tools.

When you become a part of Infobip you can expect:

• Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 and… Seriously, our clients are cool. Work with the world’s leading companies and impact how they communicate with their users!
• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow – Starting from the onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
• Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Impact conference in Croatia. We put the “global” in globalization.
• Pay & Perks – Competitive salary, travel allowance, a team taking care of all the equipment you need, team buildings and other organized activities, company library, kitchen stocked with the usual suspects... Talk about a balanced lifestyle.