北京招聘

The Learning Manager, Learning Content & Delivery is responsible for the creation, review, modification and delivery of moderate-to-complex learning solutions (e.g., e-learning, instructor-led courses, performance support tools, etc.) per business needs The Learning Manager, Learning Content & Delivery will analyze learning needs in collaboration with Leaning Partners and Change Managers, and design and/or develop learning based on input from subject matter experts and relevant stakeholders. S/he will create learning solutions in accordance to CDCS’ annual learning plan and in response to critical ad-hoc requests. Success in this role depends on a candidate’s knowledge of training needs analysis, course design methods and concepts, content development tools and deliverables, facilitation and ability to collaborate effectively with mid-to-high level divisional management, subject matter experts and stakeholders across CDCS.

Essential Job Duties:

Remain current on learning and development related tools, techniques, strategies and practices in order to provide relevant, informed consultative advice to the business; share leading learning practices with teams and stakeholders

Collaborate with, Learning Partners, Change Managers, Learning Specialists and mid-to-high level business unit management and Subject Matter Experts to conduct training needs analysis

Recommend the build/buy/borrow approach for learning solutions

Lead learning solution programs and/or projects of moderate-to-high complexity including creating and executing the course design and development schedule

Adhere to standards, guidelines, templates, and taxonomies as established by the Learning Operations & Solutions Strategy group

Manage outsourced design and development of courses / content by vendors, as applicable

Complete learning design activities:

Identify learning solution / strategies (e.g., self-study/, ILT, templates, assessment approach)

Create learning solution design document

Facilitate stakeholder reviews of learning design, including compliance / legal reviews as required

Coordinate with Learning Partners/Change Managers to review and receive approval on final learning solution design

Coordinate the gathering of content and subject matter knowledge from stakeholders and subject matter experts

Ensure learning measurement strategy is embedded into design of learning solutions per standards and/or guidance from the Learning Operations & Solutions Strategy group

Ensure the development of learning content, as outlined in the development plan, is leveraging design elements, needs analysis results, information from stakeholders/SMEs, adherence to all content classification standards, etc.

Facilitate e-learning development by managing:

Development of storyboards

Development of content / assets

Translations, if required

Localizations, if required

Content import

Publishing of course/content

Course/content review

Assessments, question banks, questions

Testing and fixing e-learning content, as appropriate

Facilitate instructor-led course development by managing development of:

Pre-work

Participant materials

Required handouts

Instructor / facilitator guides

Learning aids (e.g., posters)

Deliver training and/or support local SMEs providing training

Coordinate and manage content reviews and sign-offs with stakeholders

Partner with subject matter experts to design and facilitate Train-the-Trainer programs,

Coordinate with Learning Specialists, Learning Operations and/or Change Managers on planned delivery methods

Maintain / modify courses as needed

Collaborate with stakeholders to identify courses for retirement

Coordinate the retirement of courses in the LMS and/or Blackboard, as needed

Incorporate feedback from learning evaluations into future design and development activities

Identify and recommend potential development tools and updates

Manage pilots of new standards, processes and templates outlined by the Global Learning & Change Management

Qualifications

Required: Bachelor’s degree

Preferred: Degree or certification in instructional design, education, training, or related field of study

Required: Minimum 6 years of related experience, with minimum 3 years of experience designing and developing learning solutions (e.g., e-learning, instructor led courses, documents, exams, etc.); experience managing multiple learning solution projects and/or programs at once

Preferred: Knowledge of adult learning principles, facilitation, and learner-centered activities; experience managing / liaising with outsourced vendors to develop and/or provide learning content; experience developing blended learning solutions for different learning modalities (e.g., e-learning, classroom training, virtual training, etc.); knowledge of mobile learning requirements; knowledge of social learning concepts and application; knowledge of e-learning standards and LMS courseware integration with AICC and SCORM; knowledge of emerging and progressive content development tools and techniques; familiarity with content authoring tools / development technologies (e.g., Articulate, Adobe Captivate, HTML, etc.); knowledge or experience in creating reusable content / learning assets).

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