呼叫中心经理
北京时代华擎信息技术有限公司
- 公司规模:500-1000人
- 公司性质:民营公司
- 公司行业:计算机硬件
职位信息
- 发布日期:2021-06-03
- 工作地点:长沙
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:4.5-6千/月
- 职位类别:客服经理
职位描述
(1)规划、管理及控制呼叫中心的日常运作,以便用有效及高效的方法达到品质与成本目标。
(2)制定相关现场制度、服务规范以及业务经营指导意见。
(3)负责管理整个呼叫中心的运作表现,质量保险,生产率及成木效率控制等目标,并全面监管日常客户服务。
(4)在符合优质服务的目标下,确保呼叫中心的资源得到最有效的使用。
(5)管理被分派项目的整体质量、绩效与生产力产出。
公司介绍
北京时代华擎信息技术有限公司是您专业的IT高科技领域市场营销服务合作伙伴,致力为IT高科技/运营商/汽车等领域提供专业市场品牌咨询、在线互动营销、数据库营销、媒介公关活动及市场调研服务。我们正在为50%+世界500强高科技企业提供服务,专注效果的市场营销解决方案方面在业界具有良好的口碑和记录,目前已赢得了Lenovo、Cisco、Dell、Microsoft、IBM、HP等众多品牌企业的青睐。公司成立于2004年,总部位于北京,在上海、深圳等主要城市设有超过20个分支机构,现有员工600余人,营销体系下设大客户营销事业部、区域网格营销事业部、产品营销事业部;执行体系下设数据库营销、在线互动营销、市场活动、媒介公关、市场研究、渠道终端营销管理、营销软件研发、技术支持部、人事行政等部门。
地址:北京市朝阳区甜水园东里8号首建商务楼(100025)
Beijing novatin Information Technology Co., Ltd. is a professional IT&HiTech integrated marketing service provider, is committed to the Hi-Tech/ServieProvider/Auto industry to provide professional go2market & brand consulting, online interactive mkt, database marketing, Media&PR and Market Research services. We are providing services to 50%+ Fortune 500 high-tech enterprises, Because High ROI from each campaigns & services , Our marketing solution has a good reputation and record in the industry, Client include Lenovo, Cisco, Dell, Microsoft, IBM, HP and others. The company was founded in 2004, Hadquartered in Beijing, with 20+ branches in Shanghai/Shenzhen and other major citys, the existing staff more than 600+ people, The DB organizational structures include the KeyAccount customer service Dep., Geo-grid customer Dep., product sales department.,Execution departments include Databasemarketing , OnlineMarketing(SEM/Blog/WeChat/iWom), PR&Media,EventManagement, MI&Survey,Retail management, Mkt-softwareService, technical support department & etc.
Address:NO.8 East Street, Tianshuiyuan,ChaoYang District,Beijing
ZipCode:100025
E-mail: hr@novagin.com
地址:北京市朝阳区甜水园东里8号首建商务楼(100025)
Beijing novatin Information Technology Co., Ltd. is a professional IT&HiTech integrated marketing service provider, is committed to the Hi-Tech/ServieProvider/Auto industry to provide professional go2market & brand consulting, online interactive mkt, database marketing, Media&PR and Market Research services. We are providing services to 50%+ Fortune 500 high-tech enterprises, Because High ROI from each campaigns & services , Our marketing solution has a good reputation and record in the industry, Client include Lenovo, Cisco, Dell, Microsoft, IBM, HP and others. The company was founded in 2004, Hadquartered in Beijing, with 20+ branches in Shanghai/Shenzhen and other major citys, the existing staff more than 600+ people, The DB organizational structures include the KeyAccount customer service Dep., Geo-grid customer Dep., product sales department.,Execution departments include Databasemarketing , OnlineMarketing(SEM/Blog/WeChat/iWom), PR&Media,EventManagement, MI&Survey,Retail management, Mkt-softwareService, technical support department & etc.
Address:NO.8 East Street, Tianshuiyuan,ChaoYang District,Beijing
ZipCode:100025
E-mail: hr@novagin.com
联系方式
- Email:hr@novagin.com
- 公司地址:北京市朝阳区甜水园东里8号首建商务楼 (邮编:100025)