北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

索赔工程师( warranty engineer)

西港科技(中国)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:汽车及零配件  新能源

职位信息

  • 发布日期:2013-05-13
  • 工作地点:北京-朝阳区
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:售前/售后技术支持工程师  

职位描述

Responsibilities
1. Responsible for warranty claims audit and payment for all the costs in time, warranty data analysis.
2. Responsible for customer service team report draft
3. Responsible for warranty claim process document modification and management.
4. Responsible for managing field parts, including the failed parts storage and destruction management
5. Responsible for service KPIs tracking.
6. Responsible for Campaign/TRP management
7. Responsible for customer satisfaction survey and improvement.

Requirements
1. Bachelor degree or above, major in automotive engineering or mechanical engineering.
2. At least 3 years’ work experience of diesel engine on warranty claim.
3. Good communication and interpersonal skills
4. Good English listening, reading, speaking, writing skills.
5. Good experience on Excel and PPT.

公司介绍

Westport is a global company with expertise focused on delivering alternative fuel solution for transportation application. Westport Innovations has engaged in the research, development, and marketing of high-performance engines and fuel systems using gaseous fuels such as compressed natural gas (CNG), liquefied natural gas (LNG), biomethane, hydrogen, and hydrogen-enriched compressed natural gas (HCNG) since 1995. Westport unique High Pressure Direct Injection technology reduces nitrogen oxides (NOx), particulate matter (PM) and greenhouse gas emissions (GHG) while preserving the power, torque, and fuel efficiency of diesel engines. Westport has a whole range of products from light duty to high horse power gas engines. Westport is publicly traded on the Toronto Stock Exchange the NASDAQ Stock Market.
西港创新公司致力于向交通运输领域提供代用燃料解决方案。西港创新公司自1995年开始在研究、开发、行销燃气发动机领域已经取得了卓越的成绩,包括压缩天然气(CNG),液化天然气(LNG), 生物甲烷气、以及氢强化压缩天然气驱动的发动机技术。西港独一无二的高压直喷技术可以在保留原有柴油机的动力、扭矩和燃料效率的同时大大降低氮氧化物、颗粒物质和温室气体的排放。西港有从轻型到重型完整系列的天然气发动机产品。西港是多伦多和纳斯达克的上市公司。
Westport headquarter and engine laboratories are located in Vancouver, Canada. Westport has an assembly and distribution centre in Delta, BC, office facilities in California,Lyon,Australia, Korea etc.and office and factory facilities in Beijing, China. Westport has established JVs with Cummins with headquarter in Vancouver, and Weichai Power Co., Ltd based in Weifang City, China.
西港创新公司总部和发动机实验室位于加拿大温哥华。西港在加拿大BC省的Delta设有组装和分配中心。西港在加利福尼亚、里昂、澳大利亚及韩国等都有办公室。西港在北京设有办公室和工厂,西港和康明斯有合资公司,总部位于加拿大温哥华。西港在中国和潍柴动力有合资企业,总部位于中国潍坊市。