北京 [切换城市] 北京招聘

运营总监Director Operations

PPD

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2021-01-05
  • 工作地点:上海-黄浦区
  • 招聘人数:若干人
  • 工作经验:10年以上经验
  • 学历要求:本科
  • 语言要求:英语熟练 普通话精通
  • 职位月薪:40-80万/年
  • 职位类别:其他  客服主管

职位描述

Summarized Purpose:

Oversees daily operations of their assigned projects. Mentors and supports Associate Directors and other members of their project teams and interacts closely with other departments to help meet overall business objectives. Ensures existing clients are more than satisfied by seeking excellence in delivering high quality, value-added services to PPD Medical Communications' clients.

Essential Functions

? Leads the division and cultivates a supportive, motivating and collaborative work environment and also builds an effective and productive team focused on overall corporate objectives.

? Ensures projects are properly resourced, managed, and executed and develops verifiable project goals for Associate Directors.

? Oversees and/or coordinates new project implementation. Works closely with client contact(s) during project implementation and develops working rapport. Maintains a working client relationship with open lines of communication for the life of the project.

? Works closely with Business Development in the areas of proposals/contracts, client presentations, and maintains client relationships.

? Oversees salary administration, performance management, conflict resolution, recruiting, and mentoring for Associate Directors and other direct reports.

? Ensures quality objectives are met and oversees audit preparedness, appropriate response to internal and external audits, addressing and correcting of audit findings; responding to client feedback; and development of and compliance with SOP's.

? Manages overall budget activity for divisional area(s): reviews billable hour reports for divisional area(s); tracks projects' success in achieving financial targets; determines the appropriate staffing needs and ensures correct revenue forecast.

Specific Job Responsibilities:

? In collaboration with senior leaders, engages in effective client and vendor contract negotiations in local language to meet business objectives.

? In collaboration with senior leaders, oversees and coordinates in-country vendor selection, negotiation and ongoing management to PPD policies and standards.

? In collaboration with senior leaders, conducts research and provides recommendations for country/regional strategy as part of country/region expansion.

? Researches and reports on competitive intelligence in the country/region.

? Represents business unit on country/region leadership teams and at industry events as appropriate.

Qualifications:

Education and Experience:

Previous experience in health care or pharmaceutical industry that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years).

Strong leadership skills to include 5+ years of management responsibility.

Education may be substituted in lieu of some years of experience for advanced degrees such as Pharm.D, Ph.D. MS and MD.

In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

? High degree of fluency in English language

? Thourough knowledge of budgeting and forecasting

? Excellent leadership skills

? Strong attention to detail and organizational skills

? Effective verbal and written communication skills

? Excellent problem solving and analytical skills

? Excellent time management skills

? Basic computer skills including Microsoft Office and multi-tasking skills

? Excellent interpersonal and conflict resolution skills

? Strong decision-making skills

? Ability to coach and mentor staff

? Ability to work in a team environment and/or independently as needed

Management Role:

Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.

Location: Shanghai

职能类别:其他客服主管

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公司介绍

PPD is a leading global contract research organization providing drug discovery, development and lifecycle management services. Our clients and partners include pharmaceutical, biotechnology, medical device, academic and government organizations. With offices in 44 countries and more than 20,000 professionals worldwide, PPD applies innovative technologies, therapeutic expertise and a commitment to quality to help clients and partners accelerate the delivery of safe and effective therapeutics and maximize the returns on their R&D investments. For more information, visit ************.

联系方式

  • 公司地址:地址:span东直门南大街1号来福士大厦