北京 [切换城市] 北京招聘北京储备干部/培训生/实习生招聘北京实习生招聘

CSR Intern--2013(职位编号:11781504)

飞思卡尔半导体(中国)有限公司上海分公司

  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2013-03-26
  • 工作地点:上海
  • 招聘人数:若干
  • 语言要求:英语熟练
  • 职位类别:实习生  

职位描述

Description
:
CSR intern for Asia Pacific Region

Freescale Semiconductor is a global leader in the design and manufacture of embedded semiconductors for the automotive, consumer, industrial and networking markets. Our products are all around us, you touch them every day.
Primary Responsibilities:
· Enters orders
· Primary contact for customer interface for Freescale
· Manages changes to order base
· Quotes new business with pricing and availability (based on Regional requirements)
· Answers phone, responds to email and other inquiries
· Works to resolve disconnects between customer need and availability
· Analyzes problems related to delivery and determines root causes/solutions
· Works with PSP, and CSCS on all service and delivery related issues
· May manage customer specific service programs (SMI, CMI, MegaJIT, etc.)
· Has thorough understanding of systems (Orion/CRM/Agile/FMS) and uses them daily
· Manages EDI changes, suspense, new orders, etc.
· Maintains MPN and CPN cross-references
· Expedites product deliveries for customer satisfaction
· Provides order status to customers
· Assign s RSD's based on information from PSP
· Performs RDD impact analysis to determine customer impact
· Manages and communicates customer returns via CQI
· Enters and manages customer delivery for samples
· Provides timely response to all customer inquiries
· Provides shipment tracking information to customers if required
· Provides early warning to customers on product delivery issues
· Escalates unresolved customer issues upward through CSO chain
· Drives continuous improvement in customer on time delivery
· Works with teams to resolve invoice, credit and currency issues
· Negotiates, initiates and facilitates the Order Authority (OA)/Manufacturing Deviation process


Joining Freescale will assure you a rewarding performance and the opportunity to be part of the most innovative teams in Freescale Semiconductor Inc. Beside an attractive salary package, you will have the opportunity to demonstrate and develop your accountability, leadership, and enjoy the challenge of working in the industry with cutting edge technology evolution.

Qualifications
:
Candidate is currently pursuing <CSR intern, university> in <Supply Chain/logistics>, with <above 70 score study result>.
Knowledge of <excel/word> will be an added advantage.
Good written and verbal communication skills.
Freescale is looking for an intern for 12 months.
For this internship you will need to speak/write fluently in: English/Mandarin.

公司介绍

恩智浦半导体(纳斯达克代码:NXPI)致力于通过先进的安全连结及基础设施解决方案为人们更智慧安全、轻松便捷的生活保驾护航。作为全球领先的嵌入式应用安全连接解决方案领导者,恩智浦不断推动着互联汽车、端对端安全及隐私、智能互联解决方案市场的创新。恩智浦拥有超过60年的专业技术及经验,拥有29,000名员工,业务遍及30多个国家,2019年的营业额达88.8亿美元。