北京招聘

岗位职责:

1. 筛选、聘用、入职、培训和带教团队成员在每日每个排班中保持整体运作的卓越和非比寻常的热情，通过源源不断的努力达到期望的财报表现;
1. Selects, hires, on-boards, trains and coaches team members in a continuous effort to achieve desired financial performance while maintaining overall operational excellence and achieving uncommon hospitality every day on every shift.

2. 建立和拥护SHACK PACT的文化，激励所有层级的员工具备冠军表现;
2. Builds and maintains a culture that embraces the SHACK PACT and motivates all levels of employees to achieve championship performance.

3. 积极推动员工成长计划，指导培训系统的设计能够培养未来的领导者;
3. Actively provides employees with plans for growth and directs the training systems designed to develop future leaders.

4. 监管员工表现，在必要的时候，纠正或制止不当的行为;
4. Manages employee performance and institutes corrective action and/or termination when appropriate.

5. 管理和确保在采购、收取、会计、薪资、库存、人力资源和其他系统及日常流程方面，全部按照SHACK的标准执行，以保证财务方面的可操作性;
5. Manages and ensures that all Purchasing, Receiving, Accounting, Payroll, Inventory, HR and other systems and procedures are followed according to SHACK standards to ensure a financially viable operation.

6. 保持门店各个设备的清洁及美观，以确保提供符合公司要求的顾客服务品质;
6. Manages the facility to ensure that it is aesthetically appealing and clean, and ensures that all equipment functions properly in order to serve all guests to our standards.

7. 通过不断的努力，与团队、顾客、社区及供应商建立和培养友好关系，持续坚持殷勤款待的5大原则;
7. Manages and cultivates relationships with the team, the guests, the community and vendors in a continual effort to espouse the 5 Tenets of Enlightened Hospitality.

8. 管理团队领导（适当的时候），确保他们的积极性并恰当的管理每个班次，员工排班，降低客人等待时间和厨房沟通的有效性，同时确保合理的食物成本;
8. Manages the Team Leaders (when applicable) to ensure they are positively and appropriately leading the shift, breaking employees, driving wait times, and communicating effectively in the kitchen, while working to accomplish appropriate food costs, ticket averages and quality standards.

9. 遵守现金处理标准流程，确保员工、所有现金和信用卡交易的安全;
9. Manages and ensures that all cash handling standards and procedures are followed to ensure the safe-keeping of our employees and the security of all cash and credit card transactions.

10. 遵守劳动法，卫生部门和酒类使用的相关法律、法规;
10. Ensures compliance with wage and hour, Department of Health, and applicable liquor laws and regulations.

11. 指导和管理值班经理，确保门店任何时候有足够的人员配置。
11. Directs and manages the Shift Manager(s) to ensure that the Shack is in good hands at all times.

香港美心集团始创于1956年，至今已发展成具规模的多元化优质餐饮集团，截至2019年于中国港澳地区、中国内地、越南、柬埔寨、泰国、新加坡、马来西亚拥有超过1300家分店。集团业务范畴广泛，包括中菜、亚洲菜、西菜、快餐、西饼、咖啡店、日式连锁餐饮及机构餐务等。集团同时提供一系列优质味美的应节食品，包括获奖无数的美心月饼。集团亦为国际知名品牌星巴克、元気寿司、一风堂拉面、COVA、The Cheesecake Factory及Shake Shack在不同地区的经营者。

目前中国除香港澳门以外，主要在广州、深圳、上海、北京、南京、杭州、成都、重庆、西安、长沙、武汉、南宁等地开设200多家品牌门店，分别有美心西饼、Paper Stone、茶狼、元气寿司、一风堂、丼丼屋、翠园、星美乐、美心小品、吉谷舍、Shake Shack、The Cheese Cake Factory、Café Landmark、迪士尼机构餐务等。


广州写字楼：广州市越秀区捷泰广场10楼
深圳写字楼：深圳市罗湖区嘉宾路深华商业大厦16楼10单元
上海写字楼地址：上海市黄浦区西藏南路569号Spaces办公楼2层273、202室
北京写字楼地址：北京市朝阳区广渠路66号院22号楼百环大厦708室
成都写字楼地址：四川省成都市锦江区下东大街199号睿东中心B座41楼41-156室

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