北京招聘

Position Overview

Technical Consultant supports sales productivity and deal flow by securing the “technical close” in complex solutions. The technical consultant collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

Job Responsibilities

· Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.

· Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the company.

· Secures input from all necessary solution stakeholders within the customer company. Adapts solutions, as necessary, to ensure appropriate support.

· Coordinates closely with internal teams to align solution design with customers’ business requirements.

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Meets assigned targets for profitable sales growth

· Provides coaching and professional development to team-member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.

· Pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.

· Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.

· Ability to qualify, investigate and resolve customer’s inquiries or incident as required in local environment, via email or ITSM tool or phone call or on-site follow by the SLA with all APAC local market stores’ business hour for all end-to-end POS related applications. If the problem cannot be solved due to a product defect or a problem that needs further escalation, L2 escalates it to L3 with documentation and provide the workaround to the business.

Qualification

· Minimum 5 years of sales or sales engineering experience in a business-to-business, large/strategic customer segment

· Prior work experience in a Consulting/Architecture position within a software and/or services company such as Microsoft, Amazon, VMware, AliCloud desired

· Presentation skills with a high degree of comfort with both large and small audiences (including Senior Executives, IT management, technical experts).

· Capable of building and sustaining strong technical relationships as a trusted advisor.

· Ability to collaborate across multiple teams and to lead and influence virtual teams with the goal of successful implementation of customer projects

· Ability to solve customer problems through cloud technologies

· Fluent written and oral Chinese and English skills

· Technical

o Experience on Active Directory, Microsoft Intune and SCCM solution delivery

o Familiar with Azure Active Directory

o The technical aptitude and experience to learn new technologies and understand relevant cloud trend

世纪互联（纳斯达克：VNET）成立于1996年，是全球具有重要影响力的网络空间基础设施服务提供商，也是中国领先的第三方中立数据中心运营商之一。作为中国卓越的互联互通网络平台，世纪互联致力于提供业界领先的数据中心服务、中立的云运营及中立的混合IT服务，并率先倡导和实施IDC+重科技创新，打造具有核心技术、超大规模运营能力的网络空间基础设施运营平台。世纪互联拥有近20年的数据中心建设、运维经验，目前在全国30多个城市运营50多个数据中心， 拥有超过29000个机柜，端口容量高达1000G以上，具有优质的网络可靠性和稳定性，并提供高速的互联网及专线接入服务，是中国优秀的互联互通网络平台。

世纪互联Switch+高能数据中心，依托世纪互联在数据中心建设、连接、云服务、一站式解决方案等方面的优势，助力中国构建创新型的网络空间基础设施。目前，世纪互联已构建京津冀、珠三角、长三角三个大的数据中心集群，并实现了数据中心之间互联互通，采用SDN技术保障链路的高可靠性，形成庞大的、全连接的数据中心“大底盘”。