IT技术支持工程师
上海每联每信息技术有限公司大连分公司
- 公司规模:150-500人
- 公司性质:合资
- 公司行业:计算机硬件
职位信息
- 发布日期:2021-01-05
- 工作地点:成都
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语熟练
- 职位月薪:6-8千/月
- 职位类别:技术支持/维护工程师
职位描述
桌面运维,会议设备运维
Ability to configure, evaluate, upgrade, repair, test and troubleshoot quickly under pressure
? Capable of creating and maintaining documents and tracking logs, conduct preventive maintenance and enhance the overall activities for conference rooms and shared spaces technology equipment and systems.
? Strong attention to detail and accuracy
? Ability to multitask
? Process management skills
? Excellent verbal and written skills
? Ability to function in a fast-paced deadline-oriented environment
? Professional demeanor
? Ability to adapt quickly to a changing environment and flexible workload
? Independent, self-motivated worker
? Excellent time management skills
? Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices.
? Thorough knowledge of administrative or technical practices Proficient Field Technical Support skill set.
? Knowledge of assigned company hardware system platforms.
? Familiar with networking and all supported operating system platforms (i.e. Windows 10, Mac, Android, company- UX, Linux, etc.)
? Knowledge of high availability system environments.
? Strong communication skills both verbal and written.
? Strong Customer relationship building skills Ability to manage complex Customer problems.
? Ability to perform while under high-pressure situations.
? Project management, analysis, communication, scheduling, controlling, and presentation skills.
? Good teamwork with peers and company personnel.
? Demonstrate consistent, acceptable performance of all business fundamentals.
? Knowledge of portfolio of services.
? Basic knowledge of change management process and tools available.
? Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or manager who can.
? Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You’ll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
? Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we’re providing the best possible service.
? Basic electronic skills, and some specific hardware and operating system familiarity
? Working knowledge of Microsoft 365, Microsoft Teams
? Knowledge of systems architecture, database management systems, and network and systems management systems
? Must be a local candidate (this position is not eligible for paid relocation)
? Must be authorized to work in the U.S.
? US Candidates must be at least 21 years of age
? Must have a valid driver's license, reliable transportation and driving record that satisfies NCR fleet requirements
? Must pass the Company’s background check requirements, including credit check, criminal, driving record, and drug screen
? Ability to perform essential functions of the job with or without a reasonable accommodation for a disability or based on religion
? Essential functions of this position include prolonged travel with driving up to approximately 8 hours per day, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time
? Working experience supporting customers’ PC and/or *** environments with an interest in learning more
? Minimum Vocational/Diploma/ Associate Degree (technical field) with 3-5 years of working experience in related fields or Degree holder with 2-4 years relevant working experience
? Advanced Troubleshooting skills
o *** software applications
o PC software functions
o Networking interfaces
? Experience loading code for
o Crestron processors
o Crestron DM
o Digital Signal Processors
o IP Phones
职能类别:技术支持/维护工程师
公司介绍
*USA ( Global HQ), Silicon Valley
*Singapore (Asia HQ) , Singapore
*China (Shanghai, Beijing, Dalian, Wuhan, Chengdu, Guangzhou and Shenzhen)
*Hong Kong & Macau
*Japan & South Korea
*Thailand, Philippines, Indonesia
*Malaysia and South East Asia
*India
*Europe (MTS + partners)
*Middle East (MTS + partners)
*ANZ (MTS + partners)
MTS has been actively expanding its solution and service offerings through sustainable investments of vendor capitalists in developing proprietary services, solutions and establishing strategic partnerships with leading international partners such as CISCO and AVAYA.
MTS has a strong servicing team, staffed with senior international domain specialists, providing business and IT consulting, project management, application virtualization testing and IT operation support services. Our company is a socially responsible employer with over 200 highly talented professionals, managed by a world-class multi-national executive team.
Please visit our official website: ****************
详情请见公司网站: ****************
LinkedIn 官方主页:************************/company/millennium-technology-services-co--ltd?trk=top_nav_home
联系方式
- Email:Recruitment@mtscloud.com
- 公司地址:地址:span软件园