北京招聘

Role Summary/Purpose :
Responsible for developing and maintaining strong interpersonal relationships with customer, ensuring Customer Satisfaction, and maintaining all equipment models specific to a modality or modalities in the assigned area.

Essential Responsibilities :
？ Maintain all models specific to a modality in the assigned area.
？ Perform total system level trouble-shooting on complex multi-symptom problems.
？ Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
？ Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
？ Assist in the growth and direction of business in geographic area.
？ Responsible for Warranty and PMS contract cost control.
？ Responsibly complete all paperwork tasks on time (e.g., ensure timely completion of FMI and PM inspections documentation for assigned accounts).
？ Share best practices.
？ Maintain effective quality systems and programs compliant with ISO 9001 and ISO 13484 standard, according to the ZB Service Quality Policy Statement.

Qualifications/Requirements :
？ Excellent English written and oral communication skills to receive training and discuss technical issue with global technical support.
？ Aware of and comply with the ZBHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
？ Complete all planned Quality & Compliance training within the defined deadlines.
？ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
？ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
？ Ensure timely dispatch closure.
？ Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
？ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
？ Flexible traveling schedule.

捷迈邦美成立于1927年，总部设立在美国印第安纳州华沙镇，是骨骼肌肉保健行业的全球领导者。我们的经营范围包括：设计、生产和营销骨科置换产品；运动药物、生物制剂、肩肘足踝产品和创伤产品；脊椎、骨折愈合、颅颌面和胸椎相关产品；牙科产品；以及手术工具产品。

我们同全球医务人员合作、加速创新。我们致力于提供产品和解决方案帮助患者治疗骨骼、关节或支持软组织疾病。通过同医务人员合作，我们成功给数百万人带去了福音。

我们在全球超过25个国家经营业务，产品销售到100多个国家。关于更多信息，请访问****************或登录推特网关注捷迈邦美，网址***********/zimmerbiomet.

捷迈（上海）医疗国际贸易有限公司自2011年起连续4年被评为中国杰出雇主奖，捷迈注重为员工提供优异的雇员福祉，注重培养发展组织内各级别的人才。

We offer an attractive remuneration package & good carrier development opportunities to the successful candidate. Please send your resume, recent photo, copy of certificates and ID card to the company address.