北京招聘

工作职责：

• 负责识别有缺陷或故障的设备，与供应商和视音频集成商合作修理和/或更换设备
• 与最终用户沟通，以协助远程诊断和修复音频和视频问题
• 对投影仪，麦克风，扬声器，放大器和显示器进行例行测试和问题诊断
• 对视音频设备和会议室功能进行预防性维护，以确保会议室正常运行并可以使用
• 对 Cisco TelePresence 和其他视听相关设备有很好的了解
• 广泛使用商务计算机系统，包括Microsoft Office应用程序（例如MS Word，Excel和Outlook）
• 对 Crestron, Extron and Audio Mixers 有经验并具有一般理解
• 学习新技术的能力和意愿
• 视听和综合会议室的日常运行状况检查
• 表现出对业务风险的理解，可以确定可能发生风险的地方并引起关注
• 找出问题并了解升级路径
• 能够逻辑思考并愿意提供解决方法
• 能够与第三方供应商进行有效沟通以打开门票并以最快的速度解决问题
• 协助客户关系管理
• 影子团队在活动运营和员工协调
• 协助集思广益并为客户执行创造性的定制想法
• 进行竞争性研究并就产品和服务提出建议

The ITCS Group (www.itcs-group.com) is a management consulting, technology services and IT outsourcing company. We provide customized consulting solutions, IT resourcing, project management and off/on-shore application development services across the Asia Pacific region.

Strategically located in Hong Kong, Tokyo and Singapore, we deliver services to Global Corporations, Fortune 500 companies and growing organizations. We work across key vertical markets that include Finance & Banking, Insurance, Legal and Communications & Technology where we collaborate with our clients to lower costs, improve efficiencies, reduce risk and bring about competitive advantage.

We are currently looking for bright, energetic and professional people to join our team!