北京招聘

请在简历中写明期望薪资，否则不予安排面试。

General Responsibilities:

l Timely communication and coordinate with warehouse,customer service and customs affairs , ensure smoothly overall cargo and documentation flow at the synchronized pace.

与仓库，客服，关务部门沟通并保持密切联系，协调三个部门之间单证操作事宜。

l Collect data of Client order,receiving/delivery report ,customs registration data.

收集客户订单，仓库收发货库存报告和海关台账数据。

l Maintain customs system and customs affair system.

维护海关系统和关务系统。

l Support project input all order masterdate in Molex SAP system and DSV WMS system

支持项目完成当天所有订单的SAP 系统和WMS 系统录入

l Data analysis and statistics， excel skill.

精通 Excel 办公软件，能用excel做出相关的统计数据和对应的透析数据

Detailed Responsibilities: 

l Collect data of Client order, receiving/delivery report ,customs registration data from WHS ,CS,CA team，check and ensure all doc data and physical parts correct.

从仓库，客服，关务部门收集相关单证和数据，审核相关单证信息,实物是否一致。

l Maintain customs system and customs affair system.

维护海关系统和关务系统。

l Timely communication and coordinate with warehouse, customer service and customs affairs , ensure smoothly overall cargo and documentation flow at the synchronized pace.

与仓库，客服，关务部门沟通并保持密切联系，协调三个部门之间单证操作事宜。

l Proactive problem solving, take the lead to handle contingent case if occur and actions as manager’s instruction.

积极处理问题，如有异常状况，应主动处理、解决; 按经理指示采取必要措施。

l Close cooperation with OPS supervisor /warehouse supervisor/manager to ensure cargo and documentation flow at the same pace

与操作主管,仓库主管/经理密切合作，确保货物、单证同步进行。

l Ensure necessary reporting according to standard operation procedures, both internal and external

根据流程规定，做好内、外部汇报工作。

l Continuous improvement task taker to maintain high level services to dedicated client

持续改进以确保高的服务水平。

l Compare with customs record and Make analysis report according to the stocktaking report of warehouse department

根据仓库盘点结果，比对海关数据并给出分析报告。

l Familiar with customs system.

熟悉保税区海关台账系统

l Support project input all order masterdate in Molex SAP system and DSV WMS system

支持项目完成当天所有订单的SAP 系统和WMS 系统录入

l Data analysis and statistics，excel skill.

精通 Excel 办公软件，能用excel做出相关的统计数据和对应的透析数据

Communications

l Internal – warehouse team,customer service team and customs affairs team

l External – Broker

Competency & Qualifications:

Competency Requirements Desired Level*

Communication L4; Strong communication skill, service etiquette and real;

Customer Service L4; Strongly sales oriented with excellent service etiquette;

Team Work L4; Cooperative, and real team player with broad business insight;

People Management L4; Self disciplined and good time management;

Problem Solving L4; Strong analytical skills and be solution provider;

Result Orientation L4; Can use resources to achieve goals and objectives within timeline;

Qualifications Requirements

Knowledge & Skills Familiar with customer service role and management, Customs clearance

知识&技能 procedure and documentation flow;

熟悉客服角色及管理技能，熟悉报关及相关单证流程

Skillful communication with internal and external

熟练与内、外沟通的技巧

Good spoken & written English

英语良好

Skills in MS-Office software

熟练Office软件操作

Education & Training Junior college degree or above

教育和培训 大专以上学历

Experience 2+ year work experiences in same industry with customer service function,

工作经验 background for global 3PL/forwarder will be preferred;

2年及以上客户服务相关工作经验，3PL/货代行业尤佳

Personal Characteristics Accountable and responsible, Positive attitude under high pressure, patience

个人性格 责任心强，积极主动，能在压力下工作，有耐心

    得斯威是一家全球运输和物流供应商，在全球拥有超过45,000名员工，并在80个国家设有营业场所。集团2017年营业额约113亿美元。虽然得斯威是一家全球化的货运集团，但我们将委托落地化管理，从而使客户在当地拥有更多的权利进行决策。

    上海得斯威物流有限公司成立于2007年11月7日，在过去的几年中，公司业务范围和自身规模飞速扩展，员工人数已由最初成立时的十几人发展到目前的三百多人，先后在沈阳、大连、北京、天津、无锡、苏州、宁波、厦门、成都、福州、常熟等城市设立了分支机构。

     我们的服务包括：项目解决方案、货运管理、买家零散货集装整柜、报关、卡车运输、仓储、第三方物流、库存管理、定单管理、货物跟踪查询等。得斯威的国内运输业务以多于2200部车辆的资源服务于国内超过600个城市。

    公司秉“承客户至上；效益导向；自主敬业；合规合法”的价值观，稳步前行。为了满足我们在中国的长期发展目标以及快速的业务需求，得斯威诚邀具备相关资质的人员加入到我们的团队中。我们也会为优秀的候选人提供有竞争力的报酬以及很好的职业发展前景。