工作要求

SUMMARY

Direct, coordinate, and review all activities of the Packout Operators, and QC & OBA Inspectors to ensure the needs of internal and external Customers are being met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:

· Recruit, interview and hire quality control (QC), Packout and out of box audit (OBA) resources.

· Communicate criteria to recruiters for QC, Packout and OBA position candidates.

· Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development:

· Identify individual and team strengths and development needs on an ongoing basis.

· Create and/or validate training curriculum in area of responsibility.

Performance Management:

· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).

· Solicit ongoing feedback from Line Managers, Quality Engineers, Workcell managers, peers and team members on team member’s contribution to the team. Provide ongoing coaching and counseling to team member based on feedback.

· Express pride in staff and encourage them to feel good about their accomplishments.

· Perform team member evaluations professionally and on time.

· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.

· Coordinate activities of teams and keep them focused in times of crises.

· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:

· Provide communication forum for the exchange of ideas and information with the department.

· Organize verbal and written ideas clearly and use an appropriate business style.

· Ask questions; encourage input from staff.

· Assess communication style of individual team members and adapt own communication style accordingly.

TECHNICAL MANAGEMENT RESPONSIBILITIES

· Create appropriate QC, Packout and OBA shift coverage schedules to ensure best utilization of resources while keeping the employees’ best interest in mind.

· Participate in On Time Delivery (OTD) Meetings per current Jabil structure.

· Train and evaluate various customer requirements to make QC, Packout and OBA effective and efficient.

· Provide appropriate training to the OBA personnel based on the industry specifications and standards as well as customer specifications to ensure OBA is truly the eyes of the external customer.

· Provide appropriate training to the QC personnel based on the industry specifications and standards as well as customer specifications to ensure they are effective at minimizing escapes to the customer.

· Be able to backfill the role of a Packout operator, QC inspector or OBA auditor if and when the need arises.

· Run OMI, DPM and other quality reports and analyze the data to understand the gaps in Jabil process in meeting customer requirements.

· Monitor Jabil process health by performing periodic process audits with the help of the OBA auditors.

· Coordinate 5S audits with the OBA staff.

· Periodic personnel performance review and composition.

· Departmental work output monitoring.

· Provide support in the field of inspection questions and problems.

· Project a positive attitude and promote total involvement of all personnel in their daily duties.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

Bachelor’s degree; and over 8 years experience in manufacturing. At least three years experience in a supervisory role preferred. Experience in understanding of Agile, MES, SAP, JOS and other Jabil systems. Training in IPC-A-610, J-STD-001 and other relevant industry standards and specifications. Must qualify as a “US Person” due to ITAR Requirements.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual may be required to sit, stand or walk regularly to be accessible to production floor, attendance at meetings with indirect and direct team members, supervisors, management and customers. Specific vision requirements include reading of written documents and use of computer monitor screen frequently.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual’s primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in the work environment ranges from low to moderate.